Stories can drive policy action, but before lawmakers share a story, they should follow these four steps to ensure it’s influencing the right people.

To communicate well, we must be open to the idea that we don’t know everything, the communications consultant told a session titled “The Cure for Stupidity: Understanding Why They Don’t Understand You” at NCSL’s 2024...

Artificial intelligence can help in organizing elections statistics and communicating with the public about disinformation.

In a world increasingly dependent on AI, workers can benefit from “durable skills,” such as critical thinking, communication and creativity, that transfer from job to job.

Artificial intelligence can be helpful but be sure it’s consistent with you and your values and what you’re trying to do for the people that you serve.

As the use of artificial intelligence grows, state lawmakers are weighing legislative approaches that allow for technological innovation while protecting consumers from potential misuse and unintended consequences.