Regional Human Service Transportation Coordinating Councils: Synthesis, Case Studies and Directory

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In Jan. 2012, the National Conference of State Legislatures (NCSL) released the report Regional Human Service Transportation Coordinating Councils: Synthesis, Case Studies and Directory. 

The report is available for download as two separate documents:
Synthesis and Case Studies (21 pages)
Directory (57 pages)

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The intergovernmental landscape of transportation is complex and fragmented. By one estimate, some 44,000 levels of government are involved in providing or funding transportation, plus thousands of non-profit agencies, private companies and individuals.  This has resulted in a lack of consistency in approaches, service duplication in some places, and unconnected services in others.  Many who need transportation are left unserved or underserved.

Map of regional coordinating councils in the United StatesTo better coordinate human services transportation activities, most states have created coordinating councils at one or more levels of government. By facilitating cooperation among different governmental agencies and stakeholder groups, coordination can enhance transportation services to those in need and use public resources more efficiently, particularly in times of tight budgets.

As of Jan. 2012, at least 27 states had created state coordinating councils and at least 29 reported having one or more councils at the regional level (see map for regional councils). In addition, at least 10 states had regional bodies that were not regional coordinating councils but had taken on some coordination work. 

The report linked on this page provides a synthesis of the regional coordinating council approach and how regional coordination is complementary to state efforts; 50-state information about which states have state and/or regional councils; case studies of regional councils in five states (California, Colorado, Florida, Idaho and Iowa); information about what factors can help support the success of regional coordinating councils; and a comprehensive directory of regional councils nationwide.

This publication was made possible by generous funding support from the Federal Transit Administration and the U.S. Department of Labor.