Human Services Transportation Coordination
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Updated February 2015
Many federal, state, local and private entities provide or support special transportation services for people who have challenges accessing transportation options due to income, disability or age. The dispersion of numerous specialized programs across agencies, however, can lead to ineffective and inefficient services. Many stakeholders have advocated for improved coordination across agencies and programs as a strategy to combat these problems and make specialized transportation easier to use. NCSL has partnered with the Federal Transit Administration and U.S. Department of Labor to track coordination efforts. This page provides links to key NCSL resources on transportation coordination.
Key Topic Areas and NCSL Resources
- NEW! State Human Service Transportation Coordinating Councils: Overview and State Profiles: Update 2015. This new report examines state level coordinating councils across all of the states.
- UPDATED! Transportation Access and Mobility Legislation Database (regularly updated). This searchable, online database tracks legislation in the states and territories that aims to improve transportation access and mobility for people who have challenges accessing transportation options due to income, disability or age.
- Major State Transportation Legislation, 2012 (published 2013). This annual, in-depth report reviews major transportation bills considered during the previous year's state legislative sessions, including those that facilitate transportation access for all users.
- A Mission to Serve: State Activities to Help Military Veterans Access Transportation (2013). This book-length report details state-level activities that facilitate access to transportation mobility for all military veterans, including coordination of transportation services.
- On the Move: State Strategies for 21st Century Transportation Solutions (2012). This 2012 report explores innovative surface transportation reform laws, policies and programs, including those related to transportation coordination.
- The Transportation Coordination Quarterly Newsletter (2010 to 2012) highlights current policy actions and news concerning human service transportation coordination. To subscribe, contact Amelia Myers.
- Coordinating Transportation Services (2010 LegisBrief) is a quick, absorbable 2-page overview of transportation coordination.
- Human Service Transportation Coordination and Legislative Oversight (2009 report) reviews transportation coordination, including steps legislators can take to effectively oversee coordination programs.
- Yielding to Transportation Needs (2007 article) and The Special Transportation Needs Crisis: Is Coordination the Solution? (2007 LegisBrief) describe coordination approaches and benefits.
- Coordinated Human Service Transportation: State Legislative Approaches (2005 report) is an in-depth, foundational resource on coordination issues, including relevant legislation in all states and D.C.
To better coordinate human services transportation activities, as of January 2015, at least 20 states and the Northern Mariana Islands had created state-level coordinating councils and 29 had reported having councils at the regional level. These councils facilitate cooperation among governmental agencies and stakeholder groups. These resources offer up-to-date information about coordinating councils and similar efforts: