2018 Key Enacted 911 Legislation


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The legislation listed below includes key 2018 enactments, excluding appropriations. See NCSL's 911 Bill Tracking Database for a more complete list of 2018 introduced and enacted 911 legislation.


Sixteen states enacted 22 bills in 2018 aimed at supporting and improving the efficiency of the 911 component of public emergency communication services operations. 

Although fewer states passed legislation pertaining to Next Generation 911 (NG911) in 2018 than in past years, at least four states—Colorado, Iowa, Maryland and Virginia—passed NG911-related legislation. NG911 is an internet protocol (IP)-based system that allows users to send digital information such as photos, text messages or videos, in addition to phone calls, to 911 call centers and reroute 911 calls among 911 call centers. A total of 20 states have adopted a statewide NG911 plan and 22 reported being in the installation and testing phase of NG911 component implementation, according to the 2017 National 911 Progress Report

Currently, state and local governments have launched varying components of NG911 based on their own form of governance and cost restrictions. The National 911 Program’s 2018 Next Generation 911 Interstate Playbook offers a comprehensive review of the challenges and opportunities experienced in Iowa, Minnesota, North Dakota and South Dakota to guide states as they plan to interconnect their NG911 networks.

A significant trend this year relates to examining and implementing methods to improve 911 service efficiency. Maine created a grant program to support dispatch center consolidation into existing public safety answering points (PSAPs). Five states—Colorado, Georgia, Maryland, Nebraska and Virginia—enacted legislation in 2018 that requires the development of NG911 implementation plans or a plan to establish recommendations to enhance 911 services. 

The legislation listed below includes key 911 enactments made in 2018, excluding appropriations. See NCSL's 911 Legislation Database for a more complete list of introduced and enacted 911 legislation from 2018. 


U.S. States with Key 911 Enactments in 2018


The legislation listed here includes key 911 enactments made in 2018, excluding appropriations. See NCSL's 911 Legislation Database for a more complete list of introduced and enacted 911 legislation from 2018.

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AZ flagSB 1001 -- Provides immunity from prosecution for a person who seeks medical assistance for someone experiencing and overdose or for someone who experiences an overdose and is in need of medical assistance. The law also provides that seeking medical assistance for an individual who is experiencing a drug overdose may be used as a mitigating factor in criminal prosecution.


CA flagHB 1184 -- Requires the public utilities commission (PUC) to annually publish a 'state of 911' report that addresses the following: The current statewide architecture and operations related to 911 service, 911 network reliability and resilience, any identified gaps or vulnerabilities in 911 service, national trends and activities, funding and the implementation of next generation 911. The PUC is required to collaborate with public safety stakeholders in creating the report.


GA flagHB 751 -- Establishes the Georgia Emergency Communications Authority to administer, collect, audit and remit 911 revenues for local governments. The Authority is also required to study, evaluate and recommend strategies to accomplish more effective and efficient 9-1-1 service across the states. The Authority is housed within the Georgia Emergency Management and Homeland Security Agency. Requires all local governments to become members of the authority.


IL flagSB 2908 -- Amends the Universal Telephone Service Protection Law of 1985 of the Public Utilities Act. Requires Large Electing Providers to provide a required statement in a notice of proposed end of requested service to existing customers in English and Spanish.


IA flagHF 2254 -- Adds definitions relating to 911 call processing equipment, 911 call processing equipment provider, 911 call transport provider and Next generation 911 (NG911) network service provider. Replaces the 911 service operating authority with the joint 911 service board. Provides that the program manager of the joint 911 service board must reimburse NG911 network service providers, equipment providers, call transport providers and third-party 911 automatic location identification database providers on a quarterly basis. These reimbursements will support the costs of maintaining and upgrading the NG911 network functionality, call processing equipment and public safety answering points (PSAP).

The Department of Homeland Security and Emergency Management must consolidate the wire-line 911 network with the NG911 network. Joint 911 service boards shall continue to pay costs of providing wire-line 911 services until the wire-line service is being delivered to PSAPs.


KS flagHB 2435 -- Amends the Kansas 911 Act. Changes the requirement of the Division of Post Audit to conduct an audit of the state 911 system every five years. Previously, audits of the state 911 system were conducted every three years.

HB 2438 -- Creates a one-time audit of the budget and expenditures of the 911 coordinating council. The audit must be conducted by the Legislative Division of Post Audit (LPA) and must examine: Annual expenses, annual operating expenses, current and projected contractual expenses, expenditures and financial distributions from the 911 State Grant Fund and if the moneys expended by the council are being used pursuant to the Kansas 911 Act. The report must be submitted to the 911 Coordinating Council, the House Committee on Energy, Utilities and Telecommunications and the Senate Committee on Utilities.


KY flagHB 424 -- Reconstitutes the Kentucky 911 Services Board and establishes the means and terms of the 7 board members. The Executive Director of the Department of Homeland Security must appoint an Administrator to the Board, provide staff services, office space and other resources need to conduct Board affairs. Outlines other financial responsibilities of the Board and Office of Homeland Security.

The Board must also be advised by a permanent advisory council chosen by the Department of Homeland Security that consists of representatives from 911 stakeholder organizations. .


ME flagSB 615 -- Creates a grant program to support dispatch center consolidation into existing public safety answering points. Authorizes the Emergency Services Communication Bureau to use a specified amount of funds collected from statewide 911 surcharges to fund the grant program.



MD flagSB 285 -- cross-filed with: HB 634 -- Establishes the Commission to advance NG911 statewide. The Commission’s role is to study emerging communications technologies and develop a strategy for implementation of NG911 across Maryland. Permits the Emergency Number Systems Board to contract with a third party to provide staff for the Commission. The law also prohibits a member of the Commission from receiving certain compensation. The law allows a jurisdiction to implement NG911 services before the Commission submits a final status report on the deployment of NG911 to the Governor and General Assembly on December 1, 2019.

SB 1053 -- Authorizes the governing body of a county, municipal corporation or the Mayor and City Council of Baltimore City to grant a certain property tax credit for specific 911 telecommunications. The tax credit may not exceed $2,500 per dwelling for any taxable year.



MI flagSB 400 -- Amends the 911 Service Enabling Act to include IP-based 911 service providers and adjust the state 911 service charge, county 911 charge and prepaid wireless 911 surcharge. The law changes the distribution percentages of the emergency 911 fund to counties, local exchange providers, public safety answering points and the Department of State Police. Also established a mechanism to charge service providers that do not bill for state or county 911 service charges.



MS flagHB 890 -- An Act to reenact sections of the Mississippi Code of 1972 which regulates 911 and E911 emergency telecommunications services and require the collection of service charges. The Act also establishes certification requirements for 911 telecommunicators and requires a portion of the fee collected from subscribers be used to fund training for telecommunicators.


MO flagSB 870 -- Requires ambulance and fire protection boards and local government operating a 911 center to set an annual reimbursement rate. The rate must be determined by the assessor of the county where the project is located or the assessor of the city if not in a county. The law also provides for border counties and protocol for mutual aid regions.

HB 1456 -- Changes the laws pertaining to funding for emergency 911 services and the administration of 911 funding. Establishes the 911 Service Trust Fund to be tracked by the Department of Revenue. The law also revises the guidelines for cooperation and contracting between emergency services providers.


NE flagLB 157 -- Requires that all funds collected through prepaid wireless surcharges be credited to the Enhanced Wireless 911 Fund, the Nebraska Telecommunications Relay System Fund and the Nebraska Telecommunications Universal Services Fund. Changes the prepaid wireless surcharge determinations and the role of sellers and the Department of Revenue under the Prepaid Wireless Surcharge Act.

LB 993 -- Amends the Enhanced Wireless 911 Act by requiring the revenue to carry out the Act to be deposited in the 911 Service System Fund. Establishes the 911 Service System Advisory Committee. The Committee must advise the Public Service Commission on the implementation, operation and funding of the 911 service system. The Advisory Committee will also make recommendations to the Commission regarding the implementation of the Enhanced Wireless 911 Services Act. The law also provides the individuals that will be appointed to the Committee.

Rhode Island

RI flagHB 7036 -- Provides that any person who knowingly files a false alarm report using 911 and knows that the response to the report is likely to cause death or serious bodily injury is guilty of a felony. Conviction will result in imprisonment of 16 months to three years or by a maximum fine of $10,000, or both.

South Dakota

SD flagSB 98 -- Requires a monthly uniform surcharge of $1.25 to be assessed per service user line. All proceeds of the 911 emergency surcharge will pay for costs of the 911 system. No prepaid wireless telecommunications service is subject to the 911 emergency surcharge. The law also requires the Department of Revenue to transfer the surcharges to the Department of Public Safety. The Department of Public Safety must remit a percentage of the 911 emergency surcharges to the public agency where the surcharges were collected. Public safety answering points are eligible to receive funding from the Emergency Fund if they are in compliance with the standards for operation determined by the board. If the PSAP is not compliant within 180 days of notice given, the revenue collected by the public agency will be deposited into the 911 Emergency Fund. The law also repeals the 911 emergency sunset clause.

SB 99 -- Requires the Department of Revenue (DOR) to provide 911 emergency surcharge data and information on the returns and reports filed with the DOR to the Department of Public Safety. Authorizes the release of certain 911 emergency surcharge information to public safety answering points.

South Carolina

SC flagHB 3895 -- Allows the Executive Director of the Revenue and Fiscal Affairs Office to appoint a member to the South Carolina 911 Advisory Committee.


VA flagSB 418 -- Requires each public safety answering point to deploy equipment, products and services necessary to enable PSAPs to process to text-to-9-1-1 communication by July 1, 2020.

SB 513 -- Identical to: HB 1388 -- Amends the Enhanced Public Safety Telephone Services Act and changes definitions relating to local emergency telecommunications requirements for use of the digits “911.” The bill also requires the 9-1-1 Services Board to implement plans to transition public safety answering points and service providers from E911 to NG911. Revises the process for the Board’s distribution of funds from the Wireless E 911 Fund.