2011 Enacted 9-1-1 Legislation

As of January 19, 2012

Americans expect an accurate, reliable 911 system to access emergency services. Callers who dial 911 from a land-line telephone are connected to a 911 call center where the caller’s telephone number and address are displayed on an operator’s screen. This critical information is needed to send firefighters, paramedics or law enforcement officers quickly to the correct location.

The dramatic growth in use of wireless telephones and Internet-based communication, however, has changed the system's capability. Although citizens may believe text messages, videos and photos can be sent to 911 call centers to request help, most currently cannot receive this information.

State legislatures passed a variety of measures in 2011 aimed at updating the current infrastructure to improve public emergency communication services to operate in today's digital mobile society.

HB 1741
Concerns minimum training standards for 911 public safety communication center personnel. Requires the development of standards by the Law Enforcement Training Academy and provides for instructor standards. Provides that in each state fiscal year, a specified amount of certain monthly revenues collected may be used exclusively for training.

AB 1074
Provides that a provider of telecommunications service, or other service, that is involved in providing 911 service, in accordance with the Warren-911-Emergency Assistance Act, is not liable for any civil claim, damage, or loss caused by an act or omission in the design, development, maintenance, or provisions of 911 service, unless the act or omission that proximately caused the claim, damage, or loss constituted gross negligence, wanton or willful misconduct, or intentional misconduct.

HB 5266
Supplements the membership of the E 911 Commission with one representative of telecommunicators and one representative of the public.

HB 6445        
Amends the law requiring telephone companies or voice over Internet protocol service providers to forward certain information to public safety answering points. Provides that subscriber information or any telephone number, mailing address or electronic mail address provided to the state for an emergency notification system shall be considered confidential and shall not be subject to disclosure.


HB 256
Relates to the emergency telephone number 911 system. Moves the collection of existing 911 charges on prepaid wireless services to the retail point of sale.

HB 280          
Amends the Emergency Telephone Number 911 Service Act of 1977. Modifies provisions related to information that must be registered by a service supplier doing business in the state for support of the 911 system. Provides additional uses for the Emergency Telephone system Fund. Provides for the enhancement of dispatch and response activities and equipment of public safety personnel.

SB 156
Provides that any local government collecting or expending any 911 charges in any fiscal year shall document the amount of funds collected and expended from these charges and shall certify in their audit that 911 funds were expended in compliance with existing law.

HB 1000
Establishes a single entity to administer enhanced 911 services for the state. Expands the membership and responsibilities of the Wireless Enhanced 911 Board and provides for thirteen voting members. Authorizes an enhanced 911 surcharge to be imposed upon connection of the public utility providing telecommunication services and land line enhanced 911 services. 

HB 1610
Amends the Emergency Telephone System Act. Provides that the prohibition of the installation of or connection to a telephone company's network of any automatic alarm, automatic alerting device, or mechanical dialer that causes 911 to be dialed does not apply to devices used to enable access to the 911 system for cognitively impaired, disabled, or special needs persons in an emergency situation.

SB 50
Creates the 911 Coordinating Council to monitor the delivery of 911 services, develop strategies for future enhancements to the 911 system and distribute available grant funds to public safety answering points. Provides for grants to municipalities for various purposes, including implementation of enhanced and next generation 911 service; and imposes a fee on certain telecommunications, VoIP, prepaid wireless, and other services.

SB 119
Directs the Office of Homeland Security to report information necessary regarding 911 emergency communications funding by August 1, 2011. Requires local and state agencies, and private citizens to provide necessary information to the Office of Homeland Security. Permits the Office of Homeland Security to hire a consultant.


HB 4314
Requires providers of basic local exchange or E 911 service to comply with certain emergency preparedness requirements.

HB 4787
Provides for public safety communications system; distributes funds to the Department of State Police to fund a portion of the department's costs for the Public Safety Communications System.

Outlines changes in the funding for 911 Call Centers.

HB 1586
Revises the membership of the Lauderdale County Emergency Communications District by replacing the Lauderdale County Civil Defense Director with the Director of the Lauderdale County Emergency Management Agency and by replacing the Director of Homeland Security of Lauderdale County with the Director from Meridian, Mississippi.

Defines E911 as “Enhanced Universal Emergency Number Service or Enhanced 911 Service which is a telephone exchange communications service where a Public Safety Answering Point (PSAP) designated by the customer may receive telephone calls dialed to the telephone number 911. E911 Service includes lines and equipment necessary for the answering, transferring and dispatching of public emergency telephone calls originated by persons within the serving area who dial 911.” 

HB 22
Extends the sunset on wireless 911 funding for less populated counties.

LB 374
Appropriates funds for state government expenses for the biennium ending June 30, 2013 and contains an appropriation for the State Wireless 911 Fund.

AB 549
States that the Commission on Homeland Security’s duties include assessing, examining and reviewing the operation and efficacy of telephone systems and related systems used to provide emergency 911 service.

New Hampshire
HB 410
Extends the reporting date of the committee to study dispatch times within the enhanced 911 system. Requires quarterly meetings of the committee.

New Jersey
SB 2315
Establishes the State Public Safety Interoperable Communications Coordinating Council. Requires the development of a statewide communications interoperability plan with the review and approval of the Council.

North Carolina
HB 571
Imposes a service charge on each retail transaction of prepaid wireless telecommunications service in the state for any purpose other than resale. Requires that the service charge be collected by the seller and remitted to the Department of Revenue. Provides that the Department of Revenue shall transfer all service charges collected, minus the costs of collection, to the 911 fund to support 911 services in the state.

North Dakota
HB 1045
Provides for definitions, standards and guidelines for emergency service communication systems.

HB 1156        
Relates to the confidentiality of emergency services communication systems and to emergency services communication system coordinators.

SB 2246
Increases the maximum fee that may be charged by counties or cities for emergency service communications.

HB 153
Defines "Enhanced 911" as a 911 system capable of providing both enhanced wireline 911 and wireless enhanced 911.

HB 225
Vests in county auditors responsibility for reviewing and approving property tax exemption applications for some publicly owned property; authorizes county auditors and boards of township trustees to adopt a direct deposit payroll policy; authorizes counties to increase the amount credited to rainy day reserve balance accounts; makes changes relating to deferred compensation, 911, state and county investments, county contracting, tax complaint filing, cafeteria plans, and a health and wellness program.

HB 1460
Defines the funding for the Oklahoma E911 Emergency Service Fund. 

SB 175
Directs the chair of the Statewide Nine One One Advisory Board to call a meeting to order for purposes of producing recommendations on setting the amount charged for certain fees, determining a state agency that may authorize the appointment of the current Statewide Nine One One Coordinator to the agency, and identifying methods for the Statewide Nine One One Coordinator to derive more authority in carrying out any directives in implementing and improving services.

South Dakota
HB 1014
Revises provisions regarding the purpose of the 911 emergency surcharge and provides for a monthly uniform charge for each service user line. Provides rule making authority to the 911 Coordination Board to establish allowable recurring and nonrecurring costs for the operation of a public safety answering point and authorizes payments into the 911 coordination fund.

HB 1861
Relates to the continuation and functions of the Commission on State Emergency Communications.

SB 980
Regulates communications services, markets and taxes and provides an obligation to offer video service, cable service or enhanced 911 relay access.

SB 1a
Concerns fees for 911 services.

HB 303
Provides for the collection of a prepaid wireless 911 service charge from a prepaid wireless customer at the point of retail sale; describes the responsibilities of a seller to collect the charge from a customer and to remit the charge to the State Tax Commission; describes the responsibilities of the Commission in collecting and distributing money collected from the service charge; and allows the seller and the Commission to each retain a portion of money collected from the charge for administration.

SB 16
Concerns funding for 911 services.

HB 1500
Relates to funding of the Wireless E-911 Fund.

HB 2184
Relates to the liability of E-911 wireless customers with devices capable of two way interactive voice communication.

SB 787
Changes the name of the Wireless E-911 Services Board to the E-911 Services Board.

HB 455
Provides that telecommunication providers of mobile wireless, IP enabled, and other communication services, which have systems with the capability to send data related to the location of a caller, shall provide this data with calls or transmissions for the sole purpose of enabling the emergency 911 system to locate an individual seeking emergency services.

HB 1086
Makes appropriations for Enhanced 911 services.

HB 1087
Makes appropriations for Enhanced 911 services.

For additional information, please contact, NCSL, Jo Anne Bourquard at (303)364-7700.