Taken By Surprise: State Approaches to Surprise Medical Billing Webinar


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Surprise, or balance, medical billing often happens when consumers unknowingly receive care at a facility or by a provider outside their health plan’s network. Depending on what their insurer pays, if anything, the patient is left to pay the remainder of the bill to the provider. States have undertaken various approaches to help protect consumers from these unexpected bills with an eye toward maintaining access to providers and keeping premiums low. This webinar will examine the various factors that contribute to surprise billing situations and provide attendees with examples of state policy options to address this issue.


  • Christopher Koller, President, Milbank Memorial Fund
  • Kevin Lucia, Research Professor and Project Director, Georgetown University’s Health Policy Institute
  • Jack Hoadley, Research Professor Emeritus, Georgetown University’s McCourt School of Public Policy
  • Representative Daneya Esgar, Colorado