Best Practices for Improving Cultural Competency in the Health Care Workforce

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Culturally appropriate health care may improve the quality and potentially reduce the cost of care for a diverse array of patients—and can contribute to the elimination of racial and ethnic health disparities. Over the last decade policymakers have explored options to increase cultural competency among health care providers. The Patient Protection and Affordable Care Act, for example, requires federal loan repayment preference be given to individuals who have cultural competency training or experience.  This webinar will review best practices for improving cultural competency among a state’s health care workforce. 

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PowerPoint Presentation


  • Robert C. Like, M.D., M.S., professor and director, Center for Healthy Families and Cultural Diversity, Department of Family Medicine and Community Health, UMDNJ-Robert Wood Johnson Medical School
  • Representative Alissa Keny-Guyer, vice chair, Oregon House Committee on Health Care
  • Tricia Tillman, director, Oregon Health Authority, Office of Equity and Inclusion 

Additional Resources


System Requirements

PC-based attendees required: Windows® 8, 7, Vista, XP or 2003 Server
Mac®-based attendees required: Mac OS® X 10.6 or newer
Mobile attendees required: iPhone®, iPad®, Android™ phone or Android tablet