Franklin Covey frames trust in economic terms. When trust goes down, speed goes down and cost goes up, creating a Trust Tax. But as trust increases, so does speed, and costs decrease, creating a Trust Dividend. Hear Dwight Hansen, regional practice leader with FranklinCovey's global Speed of Trust practice talk about the Speed of Trust concept and how trust is a critical competency in professional and personal relationships.  

Q and A With Dwight Hansen


NCSL 2016 Legislative Summit | Aug. 10, 2016