NCSL Releases 2019 Key Enacted 911 Legislation

2/11/2020

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Denver—The year 2019 marked a record for state legislative enactments aimed at supporting and improving the efficiency of 911 emergency communication services, according to a newly released summary and database from the National Conference of State Legislatures (NCSL).

Since 2012, the NCSL 911 Legislation Tracking Database has served as a resource for states looking to gather insight into neighboring legislative efforts or improve their emergency communications operations. It allows states to easily compare recently enacted laws, or modifications to existing laws, involving 911.

A few highlights:

  • Seven states—Arkansas, California, Kansas, Maryland, New York, Oregon and Utah—imposed new fees or increased 911 service charges for telecommunications services subscribers.
  • Seven states—Arkansas, California, Florida, Kentucky, North Carolina, Pennsylvania and South Carolina—passed NG9-1-1-related legislation requiring text-to-911 services to be developed.
  • Michigan created new requirements for multi-line telephone systems, including ensuring that 911 calls are effectively routed to a public safety answering point.

For a complete list of 2019 introduced and enacted legislation, see NCSL’s 911 Legislation Tracking Database.


NCSL is a bipartisan organization that serves the legislators and staffs of the states, commonwealths and territories. It provides research, technical assistance and opportunities for policymakers to exchange ideas on the most pressing state issues and is an effective and respected advocate for the interests of the states in the American federal system.