2015 NCSL Legislative Summit Housing Policies

Click the link to online housing and complete the steps to confirm your hotel reservation.

Hotel Guarantees

All room reservations require a valid credit card to hold each individual's reservation. It will not be charged at the time of booking. However, after July 10, 2015 hotels may charge one nights room and tax to the credit card submitted.

Please note: A check may be used as payment at the hotel, but a credit card must be used to guarantee your reservation. Do not send checks to the NCSL Housing Bureau.

Hotel Confirmation

Once your hotel reservation is made, you will receive a confirmation e-mail. Please review the information for accuracy. If you do not receive a confirmation or if you have questions, please call customer service toll free at (866) 229-2386 or e-mail ncsl@experient-inc.com.

Reservations must be completed by July 10, 2015. Rooms are available on a first-come, first-served basis until sold out and conference rates are only guaranteed until July 10.
Do not contact your hotel to confirm your reservation until after July 10, 2015.

Modifications or Cancellations 
Modifications can be made through July 10, 2015; either online through the housing website or by e-mail: ncsl@experient-inc.com. After July 10, 2015, modifications must be made by contacting your hotel directly.

No cancellations will be taken over the phone. Please submit all housing cancellations in writing via e-mail to ncsl@experient-inc.com.Cancellations can be made through July 10, 2015 by e-mail. After July 10, cancellations must be made directly through your hotel.

If you must cancel, please do so at least 48 hours prior to scheduled arrival date to avoid a penalty of one night’s room and tax. Failure to check-in to the hotel on your scheduled date of arrival will result in the cancellation of all nights in your reservation and a no-show fee equal to one night's room rate plus tax will be retained/charged to your credit card by the hotel.

Please note: Cancelling your housing reservation does not automatically cancel your meeting registration. To cancel or modify your meeting registration, email registration@ncsl.org or fax 303-364-7811.

Hospitality Suites

All requests for suites must be made by contacting the NCSL Housing Bureau at ncsl@experient-inc.com. Once your request is submitted, you will be contacted within 48 hours regarding rates and availability. Prices, availability and suite types vary by property.

E-mail: ncsl@experient-inc.com. | Fax: 888-772-1888

International

If you plan to bring a delegation or need special assistance, the NCSL International Programs Department is able to assist you. Please contact Courtney Bjorgaard at 202-624-3573.

Special Needs

If you require special consideration for housing to accommodate a disability, please specify request in the ADA section of the online housing process.

Questions? Contact customer service at 866-229-2386 or ncsl@experient-inc.com.