HOUSING AND TRAVEL

NCSL Housing Policies 2018

To reserve a hotel room for the NCSL Legislative Summit you must first register for the meeting at www.ncsl.org/summit. All registrants will receive a registration confirmation email that will contain your housing identification number and a direct link to the NCSL housing page. Click the link to be directed to the NCSL housing website to secure your hotel reservation.

If you do not complete your hotel reservation directly after registering for the meeting, the housing identification number provided to you will allow you to access housing at your convenience. Please retain your registration confirmation and housing identification number. Reservations must be completed by July 11, 2018. Rooms are available on a first-come, first-served basis until sold out.

Hotel Confirmation
Once your hotel reservation is made, you will receive a confirmation email. Please review the information for accuracy. If you do not receive a confirmation or if you have questions, please call customer service at 800-967-8852 (toll free), 847-996-5832 (International residents) or ncsl@experient-inc.com.
Do not contact your hotel to confirm your reservation until after July 11, 2018.

Hotel Guarantees
All room reservations require a valid credit card to hold each individual's reservation. It will not be charged at the time of booking. However, after July 11, 2018, hotels may charge one night’s room and tax to the credit card submitted. Please note: A check may be used as payment at the hotel, but a credit card must be used to guarantee your reservation.
Do not send checks to the NCSL Housing Bureau.

Modifications or Cancellations
Modifications can be made through July 11, 2018; either online through the housing website or by email: ncsl@experient-inc.com. After July 11, modifications must be made by contacting your hotel directly. No cancellations will be taken over the phone. Please submit all housing cancellations in writing via ncsl@experient-inc.com. Cancellations can be made through July 11, 2018, by email. After July 11, cancellations must be made directly through your hotel.

If you must cancel, please do so at least 72 hours prior to scheduled arrival date to avoid a penalty of one night’s room and tax. Failure to check-in to the hotel on your scheduled date of arrival will result in the cancellation of all nights in your reservation and a no-show fee equal to one night's room rate plus tax will be retained/charged to your credit card by the hotel.

Please note: Cancelling your housing reservation does not automatically cancel your meeting registration. To cancel or modify your meeting registration, email or fax (303) 856-2554.