All cancellations must be in writing and can be emailed to registration@ncsl.org or faxed to 303-364-7811.
Cancellation Policy for NCSL Members (state legislators, state legislative staff, and NCSL international affiliates only): A $50 fee will be charged for cancellations. Full conference registration fee, minus the cancellation fee, will be refunded if received in writing by midnight on Monday, Dec. 5, 2016.
Cancellation Policy for All others (this includes international legislators and international legislative staff who are not NCSL affiliates): A $100 fee will be charged for cancellations. Full conference registration fee, minus the cancellation fee, will be refunded if received in writing by midnight on Tuesday, Nov. 22, 2016. PLEASE NOTE: Cancellations received after Nov. 22 as well as no-shows will be charged full registration.
Registration Substitution Policy: A $25 fee, plus any difference in registration rates, will be charged for all substitutions received by midnight on Tuesday, Nov. 22, 2016. After Nov. 22, substitutions are prohibited. To make a substitution: (a) submit a written notice of cancellation requesting payment transfer and (b) submit a new registration form.
Guest Registration is meant to accommodate spouses and immediate family members. Attendees from the same organization must register independently. No exceptions will be made. Spouse/guest designation will be clearly visible on name badge and not permitted to attend sessions. Guest registrations fees will be refunded in full if cancellation is received by midnight Monday, Dec. 5, 2016.