Preliminary Agenda for 2019 NLSSA ATC


Aug. 25-29, 2019 | Tallahassee, Fla.

Image of the Florida State Capitol

The National Legislative Services and Security Association (NLSSA) hosts the only national training event designed exclusively for legislative staff who work in the areas of security, administrative services and tourism management. 

The 2019 NLSSA Annual Training Conference offers informative sessions on a variety of topics. This training conference will offer separate concurrent sessions for security personnel and for tour and support services as well as a variety of general sessions that focus on leadership development and expanding one's knowledge about security issues. It also provides opportunities to network with your peers from other states.

Go back to the 2019 NLSSA ACT homepage.

Sunday, Aug. 25
Time Sessions

5-7 p.m.

Early Registration
DoubleTree Hotel

6 p.m.

NLSSA Executive Board Meeting 
DoubleTree Hotel


Presiding: Martin Brock, Chief of Police, North Carolina and NLSSA President

Monday, Aug. 26
7:30-11 a.m.

DoubleTree Hotel

8 a.m. Attendees Depart Hotel for State Capitol Complex
Walking distance approximately 2 blocks
9-10 a.m.

Opening Ceremony
State CapitolHouse Chamber

  • Invocation
  • Presentation of Colors
  • Pledge of Allegiance
  • National Anthem
  • Retire Colors
  • Welcome
  • Greetings (Senator & Speaker) 
  • Special Recognition: Former Presidents
  • Organization Overview and Summary of Week's events
  • Closing
10-11:30 a.m.

Guided Tour of Florida's Capitol Complex  
State Capitol 

  • Supreme Court
  • Plaza Level
  • Senate & House Chambers
  • 22nd Floor
  • Capitol Police Dispatch and Screening 
11:30 a.m.-12:30 p.m.

State Capitol4th Floor Rotunda

Special Recognition: New Members

12:45-1:45 p.m. Plenary SessionEnduring Threats
Knott BuildingRoom 412

Speaker: Scott McAllister
1:45-2 p.m.

Knott Building

2-3 p.m.

Plenary SessionDomestic Terrorism vs Local Threats
Knott Building-Room 412 

Speaker: Patrick Manz

3-3:15 p.m.

Knott Building

3:15-4:15 p.m.

Concurrent Sessions:


Security Services - National Network of Fusion Center
Knott Building-Room 412

Speaker: Kristi Gordon


Tour and Support Services - Best Policies and Procedures (Bring & Brag Format)

Historic Capitol

Attendees have 5 mins to present their best policy. The state voted best policy will get prize and will present their policy to the larger NLSSA group to include a short presentation.

Who has the best policy? Bring some copies of your best policy.  We will engage in a roundtable discussion of each other’s policies to discover who has a real winner. Short Q&A at the end.


Moderators: Virginia Drew, Director, New Hampshire Visitor Center

Tiffany Baker, Museum Director, Florida Historic Capitol Museum

4:30-5:30 p.m. Opening Reception
Historic Capitol

Speaker: Tiffany Baker
Evening Dinner on Your Own
Tuesday, Aug. 27
8 a.m. Buses Depart Hotel for FSU-Turnbull Conference Center
8:30-10 a.m.

Concurrent Sessions:


Security Services - Over 120 years of Security & Protection Experience
FSU-Turnbull Conference Center

Moderator: Chuck Williams, South Carolina Senate Sgt. At Arms

Speakers: Donald Severance (former Florida Senate Sgt. At Arms)

Jim Melton (former South Carolina Senate Sgt. At Arms)

Earnie Sumner (former Florida House Sgt. At Arms)

Russell Hosford, Florida House Sgt. At Arms

Silvester Dawson, Supreme Court Marshal, and Chris Connell, Director of Florida Capitol Police

Tim Hay, Florida Senate Sgt. At Arms


Tour and Support Services - Volunteer Management 101

Capitol Complex

Have Volunteers? Need Volunteers? How does one go about managing a volunteer force? Let’s talk training, scheduling, recognition and more.  Vita will walk us through Volunteer 101, including the best legal and ethical steps to take to ensure that your volunteers have a rewarding and engaging experience.


Speaker: Vita Woodrich, Director, Volunteer Florida's Volunteer Services

10-10:15 a.m. Break
10:15-11:15 a.m.

Concurrent Sessions:


Security Services - Federal Protective Services, Department of Homeland Security
FSU-Turnbull Conference CenterRoom 108
Will discuss the protests in Portland and agency response when the continuity of government at the ICE facility was lost.


Speaker: Gabe Russell


Tour and Support Services: Scheduling Systems & Managing Tour Groups

Capitol Complex

Discussion of scheduling events, tours and rooms.  Get an inside look at the scheduling system Washington State is using and learn about some of the built-in practices and steps that WA State coordinators find important and useful.  This discussion will provide time to share ideas and best practices regarding your home state scheduling system.


Speaker: Virginia Drew, Director, New Hampshire Visitor Center

11:30 a.m.-12:30 p.m. Lunch
FSU-TurnbullDining Room
12:30-1:30 p.m.

Plenary Session—Managing Generations

Managing generations in today’s workplace generational differences between yourself, those you lead, and those you report to are in increasingly important aspect of supervision in the workplace.  The distinct approaches of different generational mindsets can also play out in relationships.  For the first time, we’re seeing four distinct generations working side by side in the workplace.  Each generation comes with its own values, approaches, attitudes, and work ethics, creating a unique challenge for managers and employees alike.  Are you ready for supervising the next generation?


Speaker: Chief Perry

1:30-3 p.m.

Plenary Session—FSU Active Shooter Awareness
FSU-TurnbullRoom 108

Training to Survive and Active Shooter Event course is led by FSUPD Crime Prevention Officers and a Command Staff Representative.  It is designed to provide an overview of the FSU Police Department as well as recent and past incidents involving active shooter events.  This class will provide important lessons learned so that you can save lives.  The training also incorporates videos and hands on demonstrations with safety in mind, to provide visual examples of the actions one can take to increase their survivability of an active shooter incident.


FSU Lessons Learned from an Active Shooter Event – Before the Shots were Fired. This presentation will be a combination of original images, firsthand accounts, radio transmissions, videos and actual documents from the November 20, 2014, shooting on FSU’s campus, Strozier Library. The presentation will be a dynamic display highlighting the officer’s response to the shooter, the communications officer’s calm demeanor and the preparation for each of the major press conferences to provide timely updates to the swarm of media that descended on the campus of FSU.  The presentation will also highlight previous security enhancements implemented that helped prevent the shooting from becoming an even worse tragedy.


Speaker: FSU Police Department

3-3:15 p.m. Break
3:15-5:15 p.m.

Plenary Session - PULSE Night Club Presentations

FSU Turnbull - Room 108


Speaker: Danny Warren, Special Agent Supervisor

5:30 p.m. Return to Hotel
Evening Dinner on Your Own
Wednesday, Aug. 28
8:30-9:30 a.m. Plenary SessionLeadership Training
DoubleTree Hotel

Speaker: C. Darren Brooks, Ph.D.
9:30-9:45 a.m. Break
9:45-10:45 a.m.

Plenary Session—Protest Planning

DoubleTree Hotel

Speaker: Sgt. Ted Blazel, Wisconsin Senate Sergeant at Arms

10:45-11 a.m. Break
11 a.m.-Noon

Concurrent Sessions:


Security ServicesScreening
DoubleTree Hotel

Speakers: CEO Bill Riker and Scott Dingfelder, Project Manager, Liberty Defence


Tour and Support Services - Managing Spaces

DoubleTree Hotel

This panel discussion features just a few of the stakeholders that manage the special places of the Florida Capitol Complex.  A lively discussion followed by attendee Q&A will explore the communication techniques, policies, and procedures that are crucial to effectively balance construction zones, the needs of visitors, and the potential impact to public sites.


Speakers: Tiffany Baker, Museum Director, Florida Historic Capitol Museum

Kim Vickery, Leasing Support Administration, Division of Real Estate Development and Management, Department of Management Services

Chris Connell, Director of Capitol Police

12:15-1:30 p.m.

Lunch on Your Own

Thank you to our sponsor, Liberty Defense

2 p.m.

Depart for Tours



Concurrent Sessions/Tours - Managing Security and Communication:


Security Services - Tour Lottery and Capitol Police Mail Screening Facility and EOD Capabilities


Tour Facilitators: Lottery (Larry Bourdeau) and Capitol Police (Mark Glass)


Tour and Support Services - Behind the Scenes Experience at the Archives, The Grove and The Governor's Mansion


Tour Facilitators: Josh Goodman (Archives), Johnathan Grandage (Grove) and Mary Mica (Mansion)

4:45 p.m. Return to Hotel
Evening Dinner on Your Own
Thursday, Aug. 29
9 a.m. Bus Depart Hotel for Wakulla Springs
10-11 a.m.

Concurrent Activities:

Wakulla Springs

  • Regions 1 & 2—Region Meetings
  • Regions 3 & 4—Boat Tour
11-11:15 a.m. Break
11:15 a.m.-12:15 p.m. 

Concurrent Activities:

Wakulla Springs

  • Regions 1 & 2—Boat Tour
  • Regions 3 & 4—Region Meetings
12:15-12:30 p.m. Break
12:30 -1:15 p.m.

NLSSA Annual Business Meeting and Election of Officers
Wakulla Lodge

1:15-2:15 p.m. Working LunchTable Top Exercises Facilitated by Former NLSSA Presidents
Wakulla Lodge
2 :30 p.m. First Bus Departs for Hotel
3:30 p.m. Second Bus Departs for Hotel
3:30-5:30 p.m. Afternoon on Your Own
5:30 p.m. Buses Depart Hotel for Reception and State Dinner
6-7 p.m. Reception
University Center ClubChampions Club
7:30-10 p.m.

State Dinner and Awards Ceremony
University Center ClubChampions Club

Presiding: Martin Brock, Chief of Police, North Carolina and NLSSA President

10 p.m. Buses Depart University Center Club for Hotel