2014 National Legislative Services and Security Staff (NLSSA) Agenda


North Carolina CapitolThe National Legislative Services and Security Association (NLSSA) hosts the only national training event designed exclusively for state legislative staff who work in the areas of security, administrative services and tourism management. This year's conference offers participants a unique opportunity to learn important work skills, build relationships with colleagues from other states, and advance the effectiveness of America's state legislatures

This year the NLSSA Professional Development Seminar will be held in Raleigh, N.C., at the Sheraton Raleigh Hotel from Oct. 5-10, 2014. NCSL, in conjunction with the North Carolina State Legislature, has invited a diverse group of faculty from throughout the state and country to speak on a wide range of security, historic preservation, personnel, and administrative topics. Please join us in the Tar Heel state for training, tours, workshops, roundtables and networking opportunities.

View the NLSSA online Guest Agenda. Go back to the NLSSA Fall Conference Homepage.

Sunday, Oct. 5
Time Sessions

5-7 p.m.

Early Registration
Sheraton Raleigh Hotel

3-11:30 p.m. Hospitality Suite Open
3-5 p.m. NLSSA Executive Board Meeting
Monday, Oct. 6
7 a.m.-Noon


Sheraton Raleigh Hotel
7-8:00 a.m. Breakfast
Sheraton Raleigh Hotel
9:00 a.m.-9:30 a.m.
House Chambers

Opening Ceremony (with NLPES)
Convene in the hotel lobby at 8:30 am.

9:30-11:30 a.m.

Legislative Building

Managing Multiple Generations (Joint Session with NLPES)

For the first time in American history there are four generations currently serving in the country's workforce. This session will explore demographic and diversity changes in today's workforce, best practices for managing intergenerational employees and changing values and expectations in the workforce.

Speaker: Dr. Willow S. Jacobson, associate professor of Public Administration and Government, University of North Carolina

11:30 a.m-Noon

Legislative Building

New Member Orientation Meeting

Facilitator: Chuck Williams, Deputy Sergeant at Arms, South Carolina

Noon-1 p.m. Lunch (on your own at Legislative Cafeteria)

1:30 p.m.-2:00 p.m.

Wake Technical Community College Campus

Excercising Leadership in Public Service
Contemporary public service organizations are facing a myriad of leadership challenges. Changing workforce demographics, higher expectations and accountability, technology, and political changes are just a few of challenges we are faced with on a day to day basis. This session will examine sound and proven leadership principles that participants can imediately implement into their daily work routine.


Speaker: Betty Reynolds, general instructor training coordinator, Wake Technical Community College

2:30 p.m.-4:30 p.m.

Wake Technical Community College Campus

Wake Tech Public Safety Education Campus (PSEC)
Wake Tech's state-of-the-art facility features a high-tech forensics lab, incident command center, simunitions room, and a mock courtroom and jailhouse. A driving simulator and firearms simulator will be available for demonstrations and the tour and briefing.

6:00 p.m.-8:00 p.m.

North Carolina State Capitol Building

Welcome To North Carolina Opening Reception
The North Carolina State Legislature would like to welcome the NCSL staff sections to a memoriable evening at the state capitol. NLSSA and NLPES members will enjoy North Carolina's world renowned traditional southern Barbeque with a "Pig Pickin." Attendees will also have the opportunity to tour the capitol building and take in some of Raleigh's locally grown musical entertainment.
8:30 a.m.-11:30 p.m. NLSSA Hospitality Suite Open
Tuesday, Oct. 7
7:00 a.m. - 8:00 a.m. Breakfast
Sheraton Raleigh Hotel

9:15-10:15 a.m.

Departing from hotel lobby promptly at 8:15 a.m.

Airborne & Special Operations Museum

IED Recognition Training Session
Every security, services and law enforcement professional could encounter an improvised explosive device (IED). This session will provide an overview about IED indicators and techniques related to awareness and safety.

Speaker: Chuck Brandon, non-commissioned officer, Airborne and Special Operations Museum

10:15 a.m.-Noon

Airborne & Special Operations Museum

Airborne & Special Operations Museum Tour
The Airborne & Special Operations Museum offers a chronological history of the airborne and special operations soldiers, from 1940 - present. NLSSA members will have a chance to tour this extraordinary facility and learn more about the extroadinary men and women who play an intrical role in defending the homeland and preserving our country's freedom. The facility offers a main exhibit gallery, temporary gallery, four-story theatre and a motion simulator.

Noon-1p.m. Lunch

1:00 p.m.-2:00 p.m.

Airborne & Special Operations Museum

Security for State House Tours
Every state capitol experiences large numbers of guests. It is up to the tour and security staff to ensure a positive and safe experience for all. Whether it is a large school group, a tour bus full of senior citizens, individual tourists or international dignitaries; each group presents with its own unique set of safety concerns that legislative staff must be able to address. This session will hightlight various safety and security precautions that have been implemented in the New Hampshire state house as well as new challenges present in capitol buildings throughout the country.


Speaker: Virginia Drew, Director, State House Visitors Center, New Hampshire

2:00 p.m.-3:00 p.m.

Airborne & Special Operations Museum

Role of Social Media in Threat Evaluation


Speaker: Michael Balboni, Managing Director, Redlands Strategies

6:00 p.m.-7:00 p.m.

Oak Forest Ballroom B

Joint Reception with NLPES Staff Section at Hotel
8:30 p.m.-11:30 p.m. NLSSA Hospitality Suite
Wednesday, oct. 8
7-8:15 a.m. Breakfast (at hotel)

10:00 a.m. - Noon

Departing from hotel lobby promptly at 9:00 a.m.

Crowd Management and Event Security (PNC Arena)
Noon-1:30 p.m. Lunch (offered at the PNC Arena)

2:15 p.m.-3:00 p.m.

Legislative Building

"Time, Place and Manner" - What Does it Mean?

How do recent court rulings relating to protests, civil disobedience and permits effect the way security personnel respect the constitutional rights of citizens while maintaining the safety and security of the building, legislators, legislative staff and the general public.


Speaker: TBD

3:00 p.m. - 4:00 p.m.

Legislative Building

Recording Police Activity
The public has a right to videotape the police during the public performance of their duties. In today's expanding digital world with cell phones and social media accounts, the public is utilizing this right now more than ever before. Anytime a police officer puts on his uniform he or she should alsways assume they are being videotaped. This session will focus on the public's first amendment right to videotape and help officers understand potential liabilities for violating those rights. We will familiarize ourselves with the International Association of Police Model Policy for recording police activity.


Speaker: Captain Raymond Goodloe III, Division of Capitol Police, Virginia

4:00 p.m. - 5:00 p.m.

North Carolina Capitol Building

Guided Tours of the North Carolina State Capitol

A National Historic Landmark, the N.C. State Capitol is one of the finest and best-preserved examples of the Greek Revival style of architecture in the United States. The Capitol features a domed rotunda and beautiful state Senate and House chambers, meticulously restored to their 1840 appearance. NLSSA members will take a guided tour of this historic building and meet with key legislative staff who are responsible for maintaining services and security of the capitol complex.

5:00 p.m. Dinner (on your own)
7:00 p.m. - 11:30 p.m. NLSSA Hospitality Suite
Thursday, oct. 9
7:00 a.m.-8:15 a.m. Breakfast
Sheraton Raleigh Hotel
9:30 a.m.-11:30 a.m.

North Carolina Emergency Operations Center

This $44.5 million facility provides Joint Armed Forces Reserve Center to serve the peacetime mission of the assigned North Carolina National Guard Units and space for all personnel to perform the necessary tasks that will improve the unit readiness posture. In addition to the National Guard mission, the North Carolina Operations Center, Statewide Transportation Center and the Highway Patrol's Regional Communication Center are co-located with this facility to enable close cooperation between agencies. NLSSA member will hear directly from the leaders responsible for responding to human and natural events that pose a threat to the state and its citizens.

Noon-1:00 p.m. Lunch (on your own)

1:00 p.m.-2:00 p.m.

Legislative Building

NLSSA General Business Meeting

2:00 p.m. - 3:00 p.m.

Legislative Building

Crowd Management, Civil Disobedience and Protest Policing
North Carolina, Texas, Virginia, Wisconsin and other states have experienced extraordinary events at their state capitols in recent years. Participants will learn the details of recent incidents and acquire a set of best practices in responding to group protests and civil disobedience. We will also look at innovative ways to allow for public access and citizen engagement without comprismising the security of the building or the general public. The session will also look at ways to effectively deal with the media during events that require heightened security.

Moderator: John Hancock, Captain, South Carolina Department of Public Safety


  • Steve Pike, Colonel, Capitol Police, Virginia
  • Ted Blazel, Senate Sergeant-at-Arms, Wisconsin
  • Rick DeLeon, Senate Sergeant-at-Arms, Texas
  • Jeff Weaver, Chief of General Assembly Police, North Carolina
6:00 p.m.-9:00 p.m.

NLSSA Awards Banquet at the Cardinal Club

NLSSA will be holding its annual state dinner at the Cardinal Club. Located in downtown Raleigh on the penthouse levels (28th and 29th floors) of the Wells Fargo Capitol Center, Cardinal Club incorporates all the elements of a fine social and dining Club. The Club offers a luxury that is at once refined and comfortable make your evening with us one that you remember for a lifetime. At the Cardinal Club you will enjoy consistently superior cuisine, vintage wines and attentive, personalized service.

9:00 a.m.-11:00 p.m. NLSSA Hospitality Suite
Friday, oct. 10
7-9 a.m. Breakfast
Sheraton Raleigh Hotel
9-10 a.m.

Closing Roundtable Discussion

10 a.m.

Meeting Adjourns (Safe Travels)