NCSL Webinars allow attendees to participate in meetings taking place around the world from the comfort of their desk. They are collaborative, interactive and easy to use.
This webinar was recorded for those who were unable to attend the live meeting.
This program was designed to qualify for continuing legal education (CLE) credits in most states that have mandatory CLE. NCSL did not pre-apply for CLE. Those who want to view the presentation and submit it for CLE credit in their state may self-apply using a Uniform Application for CLE. However, final acceptance of CLE hours is the prerogative of your state’s CLE authority.
As legislative legal staff, our service to the legislature centers on the ability communicate. Between drafting legislation and answering questions, our ability to quickly and clearly understand the goals of our client is crucial. This webinar discusses effectively communicating with clients, filling in the blanks in drafting requests, asking effective questions, filtering out the noise, and creating strategies to deal with those challenging situations, including delivering news that your client may not want to hear. We also look at how the ethical rules of professional responsibility for attorneys can inform and even enhance client interaction.
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- Tamara Dodge is a legislative attorney at the Wisconsin Legislative Reference Bureau. She holds three degrees from the University of Wisconsin–Madison: a B.S. Natural Science in bacteriology and genetics, an M.S. in population health, and a JD. She enjoys dancing, especially lindy hop; volunteers for the Madison Museum of Contemporary Art; works out obsessively at the gym; has recently taken up running; and spends countless hours wandering through art museums.
The Legal Services Staff Section (LSSS) would like to thank the NCSL Foundation for State Legislatures for providing an e-learning grant to produce this webinar.