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Posted May 23, 2024

Program Coordinator, Children & Families

Hybrid/Denver, Colo.

$50,101 annually

Full Time (On-site)

June 6, 2024 by 11:59 p.m.

Job Overview

About The Role

NCSL’s Denver-based Children and Families Program is looking for an experienced professional with a successful history of being the administrative hub for a fast-paced, highly interconnected team. This is a critical position at the center of a team of policy professionals working on housing and homelessness, food security, economic mobility, child welfare, early childhood, and child support and family law.

If you are well organized, self-motivated and like to be at the center of the action, this may be the position for you. Candidates should have considerable experience supporting project teams, coordinating travel and events, purchasing and expense tracking, and data entry and retrieval. If you have strong IT/software application skills, even better. The position reports to the director of the Children and Families Program, while also handling assigned functions from other staff. 

All positions at NCSL are responsible for contributing to a culture of innovation and excellence and ensuring NCSL’s work is completed in an objective, neutral and nonpartisan manner.

Responsibilities

What You'll Do

  • Perform clerical tasks, including writing, editing and formatting documents and other communications; data entry and retrieval; scheduling and task management.
  • Support meeting planning, including correspondence with members, site planning, travel arrangements, communication with participants, virtual and on-site support, and expense tracking and reporting.
  • Coordinate and/or provide technical support for in-person and online meetings and webinars.
  • Liaise with legislators and legislative staff, vendors, other NCSL programs and external organizations.
  • Provide exemplary member service, including managing inbound and outbound communication with members.
  • Act as a liaison for members, vendors, and internal and external individuals and organizations. 
  • Coordinate hiring processes, including scheduling interviews and administering skills assessments.
  • Train and support other staff with organizational processes and computer applications.
  • Coordinate content updates on NCSL.org.
  • Produce internal reports including compiling drafts, generating program or project status reports.
  • May compile budget and expense documents and help prepare grant proposals and reports.
  • Perform other responsibilities as needed.

Supervisor/Management Responsibilities:
N/A

Qualifications

  • High school diploma or its equivalent, plus five years of progressively more complex administrative experience.
  • Proficiency in computer-based clerical functions, including a firm command of Microsoft Office and an ability to learn new procedures and applications.
  • Ability to communicate clearly and professionally in writing and orally and discreetly handle sensitive information.
  • Experience working independently and collaboratively as circumstances dictate.
  • Proficiency with simultaneously managing multiple tasks and deadlines.
  • Competency working under deadline pressure and adapting to changes in workload.
  • Superior customer service and organizational skills with strong attention to detail.
  • Creative thinking and problem-solving skills.
  • Ability to travel by air approximately five times per year, generally for one to three nights.

Work Environment

This full-time position is mostly performed in an office environment, on or off-site, with prolonged periods of sitting at a desk and working on a computer. NCSL provides a unique hybrid remote work policy with the requirement that staff travel on their own fare to the NCSL office once a month for team meetings and professional development. Employees routinely use standard office equipment such as laptops, printers, scanners, copy machines, and smartphones. Occasional travel by airplane, including overnights and weekends, is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

NCSL has a flexible remote work policy.  Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four days each month.  The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office once a month for team meetings and professional development.  We are committed to offering a full range of other benefits for you and your eligible family members, including domestic partners.

Your total compensation goes beyond the number on your paycheck. Our outstanding benefits include low-cost health, dental and vision coverage, a 401(a)-retirement plan with 10% contribution after 6 months and full vesting, life & disability insurance, 3-weeks paid vacation with 5+ years of paid full-time work experience, generous time off plans and paid family leave, floating holidays, identity theft protection, employee assistance programs, pet insurance, paid time off to volunteer, and more! Relocation assistance provided for out-of-state candidates.

About the Organization

Are you ready to join an organization with an extraordinary mission? The National Conference of State Legislatures offers careers where you can use your skills, knowledge, and experience to truly make a difference. NCSL’s mission is purposeful – strengthening the legislative institution. From informing effective policies and promoting communication among state legislatures, to ensuring states have a strong, cohesive voice in the federal system, our team works in service of legislatures. And, with a commitment to constantly innovating all resources and services to meet the evolving needs of members, NCSL has earned the reputation as the nation’s most trusted bipartisan membership organization for legislators and legislative staff. Our success serving NCSL members relies on our team of passionate, dedicated professionals who work diligently to strengthen the legislative institution. Join our team and contribute to this unique, essential mission. NCSL has a flexible remote work policy.  Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four days each month.  The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office once a month for team meetings and professional development. 

How to Apply

If you are a purpose-driven, dedicated professional looking to give as much as you get – submit your resume and cover letter by 11:59 PM MT, June 6, 2024 for best consideration. Learn more about working with NCSL by visiting our careers page. We are looking forward to receiving your application!

NCSL is proud to be an equal opportunity employer and is committed to developing a diverse, dynamic team and inclusive workplace. NCSL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by law or regulation.

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