Our Commitment
The National Conference of State Legislatures (NCSL) is committed to ensuring our website is accessible to all users, regardless of ability, technology, or access method. We believe that everyone deserves equal access to information and services.
Accessibility Standards
NCSL strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and follows Section 508 compliance requirements. We use industry-standard techniques and evidence-based practices to provide the highest possible level of accessibility for our users.
Ongoing Efforts
We continuously work to improve accessibility through:
- Regular automated and manual accessibility testing
- Staff training on accessible content creation
- Routine accessibility audits of new and existing content
Accessible Content Features
Audio Content
NCSL provides audio files throughout our website. For users who cannot access audio content, we offer:
- Transcripts for all audio files where possible
- Contact us if you have any specific audio file needs
PDF Documents
Our website includes more than 12,000 documents in PDF format. We are committed to making these accessible by:
- Creating PDFs that are screen reader compatible
- Providing alternative formats (Microsoft Word, plain text, HTML) upon request
- Ensuring proper document structure and navigation
- Including alt text for images within PDFs
- Contact us if a specific PDF is not available to you
Video Content
Most videos on our site are hosted on YouTube with the following accessibility features:
- Closed captions enabled by default on our YouTube channel
- Direct links to YouTube versions for enhanced accessibility features
- Contact us if the captions for a specific video are not available toy ou
To access a video directly on YouTube (which may provide additional accessibility options), click the YouTube icon in the lower right corner of the video player.
Known Limitations
We acknowledge that some content may not yet meet all accessibility standards. We are actively working to address these issues and welcome your feedback to help us prioritize improvements.
Feedback and Support
We value your input and are committed to continuous improvement. Your feedback helps us identify barriers and prioritize accessibility enhancements.
Contact Information
If you encounter accessibility barriers or need content in an alternative format, please contact us:
Technical Support:
Digital Communications:
Response Time: We aim to respond to accessibility requests within 2 business days and provide requested alternative formats within 5 business days.
What to Include in Your Request
When contacting us about accessibility issues, please provide:
- The specific page or content you're trying to access
- The accessibility barrier you encountered
- The assistive technology you're using (if applicable)
- Your preferred alternative format
Third-Party Content
Some content on our website comes from third-party sources. While we cannot control the accessibility of external content, we:
- Evaluate third-party tools for accessibility before implementation
- Provide alternative ways to access the same information when possible
- Work with vendors to improve accessibility of their products
Regular Review
This accessibility statement is reviewed and updated regularly to reflect our current practices and ongoing improvements. We are committed to maintaining and improving the accessibility of our website as technology and standards evolve.
This statement was last updated June 16, 2025.
For questions about this accessibility statement, please contact our accessibility team using the information provided above.