A Guide for Child Support Professionals | Why Should You Care About the State Legislature?
State legislators form opinions and vote on legislation that affect child support every year, including establishing, modifying and enforcing child support orders. Even during times when other policy issues take precedence, lawmakers continue to take actions on a range of issues related to child support.
Because of the variety and complexity of the policy issues before them, state legislators often rely on their staff, researchers, experts in the field, lobbyists, practitioners and community members to gather information and develop policies that address a need or respond to an opportunity (such as new federal funds). Legislators have access to research through legislative staff or research organizations such as the National Conference of State Legislatures; however, they also rely on experts in the field—people like you—for information and first-hand perspectives about the effects of laws and public funding of child support programs.
This guide is designed to:
Help child support professionals and directors understand how state legislatures work and how state legislators gather information and develop policies related to child support.
Identify how people outside the state capitol—specifically, child support directors—can communicate effectively with their elected leaders and provide constructive input throughout the legislative process.
Understanding Legislatures and the Legislative Process
State legislatures vary from state to state, with differences in the number of legislative members and staff, time spent in session, legislative procedures, political make-up and so on. Despite these differences, however, the general legislative process is similar across states. This section summarizes the basics of the legislative process, including how bills become laws and the people involved in the legislative process. It is important to know how the process works to communicate effectively with its participants.
The legislative process—in theory—follows a predictable, rational path that goes something like this:
A legislator introduces a bill;
The bill is assigned to a committee;
The committee holds public hearings;
The committee acts on the bill (e.g., amends it, sends it to the full House or Senate for debate, or kills it);
Legislators debate the bill’s merits, may amend it, and vote it up or down;
If it is approved, the bill then goes to the other chamber, where the process is repeated;
If the bill is amended during consideration by the second chamber, such changes must be approved by the first chamber, and it may go to a conference committee to resolve differences between the two chambers;
Once enacted by the legislature, the governor may sign it, veto it, or in some states, let it become law without explicit approval through signature;
If the governor vetoes the bill, the legislature may sustain or override the governor’s veto.
In addition to an understanding of the legislative process, it is important for stakeholders to engage in the budget process. The budget process may fund child support or related programs, and the budget can directly affect child support policy.
While these are the steps in every state (except Nebraska, which only has one chamber), the human factor is a significant part of the legislative process. “Missing from the preceding list of steps in the legislative game is the human equation,” Tommy Neal wrote in NCSL’s 2005 book, “Learning the Game: How the Legislative Process Works.” “State legislators come from all walks of life and bring with them a smorgasbord of priorities, agendas, alliances, personalities and biases.”
Members and Staff
Many professionals support and interact with legislators, and each has a specific role in the legislature.
Legislators: The nation’s 7,383 state legislators were elected to represent the constituents in their districts. Legislators are policy generalists, not experts on most issues, although they may have expertise in one or more policy areas. Regardless, they vote on issues from A to Z—agriculture to zoning—and may benefit from your first-hand experience of working in child support. Certain legislators hold positions of authority within the legislature, including the speaker of the House and the president of the Senate, the majority and minority floor leaders and whips, and committee and caucus chairs. Knowing the leadership’s agenda can also inform stakeholders about shared policy priorities and which proposals are most realistic.
Legislative Staff: Legislative staff members play important roles in the legislative process. Many legislatures, for example, employ a permanent, nonpartisan staff to provide research on specific legislation that may be considered during the legislative session. Some states have a separate research staff for each chamber, while others employ a single research staff. In addition, legislatures employ other staff members, including legal staff, librarians and fiscal analysts. Some have personal staff, but not all. In the 15 states with term limits, legislative staff have become the keepers of institutional memory.
Others in the Mix: In addition to legislators and staff, various other people interact with state legislators, among them constituents, lobbyists, state agency officials, local governments and statewide associations.
Time Spent in Session
States vary in how long legislators are in session, from nearly year-round legislatures like California, Illinois, Massachusetts, Michigan, New Jersey, Ohio, Pennsylvania and Wisconsin, to sessions that last less than two months in Florida, Louisiana, Utah and Wyoming. Still others only meet every other year (Montana, Nevada, North Dakota and Texas). Knowing when your state legislature is in session is critical. See NCSL’s State Legislative Session Calendar for more information.
Rules of the Game
Every state has formal rules that affect the process, including requirements about how many bills a legislator can introduce in a session, the deadline for introducing bills, and the process for assigning bills to a committee. Understanding the rules that govern the process in your state is critical since they determine the timing and flow of bills through the legislative process, and shed light on pressure legislators may face to prioritize issues.
If you want to provide input on a specific bill before a specific committee (the appropriate committee for child support issues various across the country), you need to know when committee hearings take place and the rules for presenting testimony. While the process may seem cumbersome, the rules were designed to protect against a rush to judgment and ensure policies are reviewed by many people before going into effect.
The Importance of Elections and Partisan Composition
For child support professionals looking to communicate with legislators, do not underestimate the role of elections and political makeup within each state and across the nation. In 2016, 5,917 of 7,383 state legislative seats nationwide were up for election. In the same election, just 12 states chose governors. About 1,263 of the elected legislators were new to the legislature after the 2016 elections. On average, 20 percent of legislators are new each election cycle, which can pose a challenge for them to learn about wide-ranging policy issues, budgets and the legislative process in short order.
See the political makeup of the country between 2010 and 2018 below. These maps can change overwhelmingly in just one election. Understanding this context can be critical to effective communication with state legislators.
The day after this or any election, people in the state legislature face new colleagues, shifts in the balance of power and executive priorities. Strategies for communicating may need to change to fit new human or political realities. Furthermore, any work you did to educate legislative leaders, committee chairs or your own representative last year will need to be updated and repeated.
How to Communicate Effectively with Legislators
Those who want to contribute information to the legislative process should understand the constraints that affect how legislators respond to public policy issues or proposals. Although there are many constraints, the good news is that most legislators see themselves as students. Child support is often only a blip on the political radar, but you can be the “blip” enlarger! Challenges include the following:
Short learning curve. About 20 percent of legislators are new each election, so it may be a challenge for them to learn about wide-ranging policy issues, budgets and legislative process in short order.
Term limits. In the 15 states with term limits, there may be few experienced fellow legislators with institutional memory and deep policy knowledge to share with new legislators. On the other hand, this need for education presents opportunities for people and organizations to share information on a wide range of policy topics.
Information Overload. Legislators make decisions about hundreds of policy topics each session. States vary in how many bills are introduced each year, from a high of 16,000 in New York to a low of 500 in Wyoming. While legislators are not totally involved in every bill that comes before them, they do need to know enough to vote. In addition, the child support policy area also offers a wide range of topics—from federal funding to criminal justice, enforcement mechanisms, guidelines, workforce development and fatherhood programs. Being cognizant of this information overload is critical to effective communication with legislators.
Too few public resources. Since the end of the Great Recession, some states have struggled with budget shortfalls. There are many reasons why revenue growth may fall behind spending demands in big state programs like Medicaid, education, etc.
Timing matters. An ideal time to meet with legislators is when they are not in session because they have more time for learning and connecting. However, it is never a bad time to engage them. Because of the nature of most state legislatures, state legislators also have other jobs that they go back to following session, and many live some distance from the state capital. Catching them when their focus is on state legislation can be beneficial, even if the best conversation may happen during the interim. Visit NCSL’s State Legislative Session Calendar webpage to see your state’s schedule.
Four Strategies for Effective Communication
1. Establish Contact and/or a Relationship with Key Legislators and Staff
Identify the committees of jurisdiction and the legislators on these committees who have the greatest influence concerning child support issues. This may be the committee chair, interested committee members, or perhaps even your own representative. Contact key legislators, meet with them, and identify yourself as a knowledgeable and dependable resource. In short, establish yourself as the “go-to” person on child support issues.
In some states, the best way to reach legislators may be by building a relationship with key people on their staff. Follow up by contacting them periodically as a reminder that you are interested in being a resource. A good time to contact them, for example, might be on the heels of newly released data; you can help them interpret the data and discuss ways the legislature might address issues the data highlights.
If your professional capacity restricts you from such activities, consider making similar contact with your own organization’s government relations staff or other influential people who are allowed to contact legislators, or connecting with a community-based advocacy group to offer your expertise and assistance.
Keep in Mind
Learn the budgeting process, from the governor to the legislature, and as early as possible. The earlier programs you care about get into the budget, the more likely they are to remain there.
Become legislators’ source for information. Above all, be trustworthy. Legislators do not like surprises.
Cut to the chase with your information, make sure your facts are correct, be honest about the pros and cons of policies, and be responsive—legislators often need concise information fast.
Develop a compelling narrative. Child support is not well understood and publicity is often negative. Facts coupled with powerful stories combine to illustrate why child support is a pressing state concern.
The committees of jurisdiction for child support issues vary by state. Typically, child support legislation goes through the human services and/or judiciary committees in each chamber, which means communication and relationship-building must include a broad set of legislators and legislative staff. NCSL’s State Child Support Oversight Entities webpage details the House and Senate committees that handled child support legislation from 2013 to 2016.
2. Network with Others
As the adage goes, it’s not always what you know, but who you know that counts. Getting information into the hands of legislators may be more about the relationships you have—with the media, state agencies, foundations and other stakeholders—than your direct relationship with a legislator. Informing a network of individuals can efficiently and effectively raise awareness about a wide range of child support issues.
Furthermore, child support issues cross many jurisdictions and interest areas, among them human services, workforce development, public assistance and criminal justice. The broader your coalition, the more support a lawmaker can expect among his or her colleagues.
Keep in Mind
Build a network and speak as a group.
Collaboration can be difficult. Agree to disagree, but come together on a couple of shared top issues and support those priorities with a common voice.
Keep individuals and groups with similar interests apprised of your activities, even if they are not part of a formal collaboration. You may find additional areas where you can support each other if the lines of communication are open.
Connect with people who have skills and expertise—e.g., in data analysis, communications, community-building or policy—that can help get your message across. Develop and maintain relationships through traditional means and newer social networking methods.
Develop a system for communicating important information to your network. Provide information regularly about topics that matter to them, including new resources and funding opportunities.
3. Raise Awarness through Information and Resources
Why is education so fundamental? Because even experienced legislators need access to current data and objective analysis on rapidly changing issues. Child support professionals can play a role in raising awareness about issues affecting children and their custodial and noncustodial parents. When they’re not at work in the state capitol, legislators interact with the community in various ways and often organize multiple venues for a “give and take” with their constituents—at town hall meetings, online blogs and conversations, and other means.
Another method to educate policymakers is to raise important issues with the people and organizations that legislators rely on for information, including legislative staff, researchers, the media, foundations and charitable organizations, state agencies, membership organizations and others.
For state employees, this might mean ensuring that your government relations person knows your priorities and has your most recent data to share with legislators. Although this may seem one step removed, it may be an effective strategy, particularly if the information is coming from a trusted source for the legislator.
Keep in Mind
Prioritize the issues that are most critical to you and most relevant to the current environment. Avoid information overload!
Make suggestions about topics that others with access could highlight for legislators. For example, consider identifying the hot topics of the day or explaining what new legislators need to know about child support. Or piggyback on major news events, like the new federal rule. (See box below)
Let people know what information you have and what you can get. Keep it readily available and follow up promptly if they call. Establish rapport.
4. Frame You Message
At any given time, one or a small group of predominant issues or controlling ideas may be before the state legislature. For many years, states have been dealing with tight budgets; therefore, focusing on effective and efficient strategies is often the filter through which legislators evaluate all proposals and funding requests. As a result, it is important to frame the message by addressing several key points.
How does the issue affect individuals, families and businesses in the district and state (specifically, what are the costs and benefits related to a specific program or bill)? What is the return on investment?
Understand and respect that some lawmakers will not be receptive to loosening or tightening child support enforcement.
What are best practices? Has a program or strategy been implemented elsewhere with positive results? Could it be replicated here?
What are the consequences of not acting?
Would new efficiencies make programs more effective or less costly?
Consider the language or image you use to increase the odds that people will pay attention to your message. People bring their own experiences and frames of reference to bear, and the words or images you use can determine whether your audience will be open to the message or turn away from it. Creating receptive listeners requires that you pay attention to how you frame an issue so people feel that it benefits everyone. Ideally, messages should all align with “big ideas” or shared beliefs, such as responsibility, prevention or success. Many people have negative perceptions about fathers and child support, often characterizing fathers who don’t pay child support as “deadbeat dads.” Use your expertise as someone who works with fathers to make the distinction between deadbeat dads and dead-broke dads.
Keep in Mind
Craft the message to the times. If the budget is the primary concern, frame the issue in terms of how much money it costs, where the money comes from and its return on investment. Child support is one of the most cost-effective programs around—highlight that.
Make the message relevant. Justice reform and reducing the prison population are bipartisan issues of the day. Linking the child support program’s ability to assist with the re-entry of noncustodial parents into society and the recent federal rule’s guidance and requirements make child support policy more relevant.
Address the effects on constituents and the district. It is possible that the only time a legislator discusses child support is when e or she gets a call from a constituent with an issue. That issue may be relevant to a lot of child support participants, or just that one parent. Highlighting how the child support program works, not just for that one parent, but for all the legislator’s constituents, could lead to comprehensive policy changes rather than policy Band-Aids.
Humanize the issue. Addressing the economic effect is important, but remember that legislators are parents, taxpayers and community members, and may respond to stories about kids and families they know and care about.
Leverage headlines and media coverage to communicate your message. Think about information and resources you have that could inform policymaking around that issue.