Financial Services Update
National Conference of State Legislatures Standing Committee on Financial
Services
Volume 1, Issue #2 April 16, 2004
2004 SPRING FORUM - Washington, D.C., April
29-May 1, 2004
The NCSL Financial Services Standing Committee will meet April 29-May 1,
2004, in Washington, D.C. The Spring Forum agenda includes a variety of
timely financial services-related programs, such as: Enforcing
Predatory Mortgage Lending Laws; Use It and Lose It: Auto and
Homeowners Insurance Nonrenewals; Banking at Wal-Mart? ILCs and the
Future of Interstate Bank Branching; Where's the Money - In the Bank or
Under the Mattress?; and the Oxley-Baker Federal Insurance
"Roadmap." These programs are open to all who are interested in
attending, and attendees do not need to be a member of the Committee to attend
the sessions. Registration and housing information are available through
the NCSL Web site at www.ncsl.org/forum/. For information
regarding state-federal policy issues addressed by the Committee, contact Cheye
Calvo in Washington, D.C.
Gift Card Mania
According to a recent survey, gift cards accounted for 10 percent of the $226
billion in 2003 holiday sales. With the increase in gift cards and gift
certificates, consumers are questioning gift card practices such as
expiration dates and dormancy or inactivity fees that lower the value of the
card each month it is not used after a specified time. In response to
rising consumer complaints, more and more states are introducing legislation
that would outlaw such fees and expiration dates. California,
Massachusetts, New Jersey and Tennessee enacted legislation in 2003. More
than 20 states have legislation currently pending.
Identity Theft Update -- Just the FACTs ma'am
Signed into law on December 4, 2003, the Fair and Accurate Credit
Transactions Act (FACT Act), Public Law 108-159, changed the state and federal
relationship on protecting consumers from identity theft.
The FACT Act makes permanent the preemption of state laws as described in the
Fair Credit Reporting Act. These seven preemptions were scheduled to
sunset January 1, 2004, if Congress had not acted to make them permanent.
The areas include determining what information may be included in consumer
reports, setting the procedures when consumers dispute the accuracy of
information contained in consumer reports, and prescribing the exchange of
information between affiliated financial institutions.
The FACT Act goes further to set national uniform standards for nine specific
identity theft prevention and mitigation provisions:
- Authorizes fraud alerts be placed on consumer files for 90 days if
requested by the consumer;
- Requires credit bureaus to block fraudulent information in a consumer's
file when the consumer provides an identity theft report filed with a law
enforcement agency;
- Requires debt collectors, when notified that a debt is fraudulent, to
notify the company holding the debt and provide the consumer a notice of
consumer rights in debt collection;
- Prohibits no more than the last five digits of a credit card or debit card
number from being printed on receipts;
Requires the Federal Trade Commission (FTC),
National Credit Union Administration (NCUA) and the other banking regulators
to create procedures for identifying ID theft patterns and practices, such as
"red flag" guidelines;
Authorizes consumers to request that their Social Security numbers not be
printed in consumer reports mailed to them;
Requires the FTC to develop a model for a "summary of rights" to be given
to consumers when they contact consumer reporting agencies;
Requires the credit bureaus to create and maintain procedures for
referring consumer ID theft complaints; and
Authorizes victims to request copies of records from companies that
provided credit to an ID thief.
The FACT Act also allows consumers to request one free consumer report
annually. Although states are preempted in the nine specific areas listed
above, they are free to act on issues not mentioned in the FACT Act. These
include use of Social Security numbers, database hacking alerts, criminal
penalties for identity theft crimes, requirements for law enforcement agencies
to take police reports and the destruction of customer records.
And the Spending Goes On . . .
Every month, the Federal Reserve Board measures the outstanding consumer
credit, including credit card debt, loans for cars, boats and mobile homes and
educational loans. Home mortgages, home equity loans and other real estate
loans are not included in the statistical analysis. In January, new
consumer debt rose in the biggest increase in eight months at a 9.5 percent rate
or $15.8 billion. In comparison, consumers’ borrowing increased 2.5
percent or $4.2 billion in February. In recent remarks, Federal Reserve
Chairman Alan Greenspan said that even though consumers are carrying heavy debt
loads, low interest rates and extra cash from refinancing have helped people
manage their debt.
To Markup or Not Markup, That is the Question
As a result of recent lawsuits and consumer studies, questions regarding the
practice of auto loan markups are on the rise. At issue is the
industry-wide practice of auto finance markups. When a customer buys a car
with financing arranged by the auto dealership, the lender quotes the dealer a
"buy" rate, the rate at which the customer is approved for a loan based on the
customer's credit history. Then, the dealer adds percentage points to the
rate offered by the lender and offers the loan to the customer. Once the
customer completes the loan transaction, the lender and the dealership split the
difference from the markup. The money the dealer receives back from the
lender is known as the dealer reserve. Typically, the "buy" rate, the
percentage point markup and the dealer reserve are not disclosed to the
customer.
While auto loan markups occur industry-wide, there are concerns that the
markups tend to fall heaviest on minorities, particularly African-Americans and
Hispanics. The Consumer Federation of America published "The Hidden Markup of Auto
Loans: Consumer Costs of Dealer Kickbacks and Inflated Finance
Charges," which details the statistics from several studies on auto loan
financing. According to the studies, African-Americans pay, on average, an
annual rate of 9.01 percent and Hispanics pay 8.52 percent compared to 7.38
percent for all other households for loans on new cars.
Two class-action lawsuits filed in federal court in Tennessee have challenged
the practice of auto finance markups. One lawsuit was filed against Nissan
Motors Acceptance Corp. (NMAC) on behalf of car buyers nationwide, and the other
lawsuit was filed against General Motors Acceptance Corp. (GMAC) on behalf of
car buyers in Tennessee. Ford Motor Co., Honda Motor Co., Toyota Motor
Corp. and DaimlerChrysler are involved in similar lawsuits.
In a settlement reached in June 2003, NMAC will offer preapproved "no markup"
loans based on customer creditworthiness to current and potential black and
Hispanic Nissan owners and NMAC will cap the markup dealers may charge at three
percent for new car purchases and two percent for used car purchases. The
company will also contribute $1 million over the next five years to low-income
and minority consumer education programs. In February 2004, GMAC also
agreed to settle. As part of its settlement agreement, GMAC will impose a
2.5 percent markup cap on loans with terms up to 60 months, and a cap of two
percent on extended term loans. In addition, GMAC will create a
substantial credit program designed to provide minority car buyers with special
rate financing.
Legislation is pending in California, Illinois, Louisiana and New York
regarding disclosure requirements for auto financing contacts. Louisiana's
legislation would place a cap of three percent between the "buy" rate and the
annual percentage rate.
The National Automobile Dealers Association Board of Directors voted in
February to support disclosing that a dealership may receive a portion of the
finance charge or other compensation for helping to obtain financing, and that
the finance rate may be negotiable.
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