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Protecting Democracy

Informational Phone Numbers

from the
Federal Emergency Management Agency
Congressional and Intergovernmental Affairs Division
External Affairs Directorate
202-646-4500/Fax 202-646-3600


The following phone numbers are available to victims, families and volunteers.

FEMA/SBA:
New York Victims - The FEMA teleregistration line is available for victims to register for FEMA assistance in declared areas in the State of New York (Bronx, Kings, New York, Queens and Richmond Counties and the boroughs of Brooklyn and Manhattan).  The Small Business Administration is also available at the following number:
FEMA Teleregistration - 1-800-462-9029

FINANCIAL CONTRIBUTIONS:

The state of New York has reported that there is no additional need for volunteers or donated goods for the World Trade Center response. In addition to the federal, state and local government resources being deployed to the scene, there are a considerable number of goods and services in the pipeline.

The public is encouraged to make financial contributions.  Donations can be sent to:

 New York State World Trade Center Relief Fund
 Post Office Box 5028
 Albany, New York 12205

To make contributions to help federal victims at the Pentagon or the World Trade Center, please send donations to:

 FEEA; World Trade Center/Pentagon Fund
 8441 West Bowles Avenue, Suite 200
 Littleton, Colorado 80123

NEW YORK:

N.Y. Police Department Missing Person Hotlines (To file an official missing persons report)- 866-856-4167  & 212-741-4626

MISSING PERSONS

Military Personnel

    • Navy/Marine Corps – 1-877-663-6772
    • Air Force – 1-800-253-9276
    • Army – 1-800-984-8523


Civilians
Missing Family and Friends Hotline:

    •  1-866-856-4167 - In New York City Only
    •  1-800-222-6459 - From Anywhere in the U.S.
    •  1-212-741-4626 - From Outside of New York City
General Services – 1-518-431-7600
Red Cross Missing Persons Hotline – 212-560-2730 (To see if individuals are in the hospital) www.redcross.org
Red Cross Spanish Information Line – 1-800-257-7575
Firefighters Status Information Line (Family Members Only): 718-999-2541
EMS Workers (Family Members Only): 718-609-9217, 9218, or 9219
Police Department Employees (Family Members Only): 718-677-8238
Patient Locator - The Greater NY Hospital Association has made a patient locator available at: http://www.gnyha.org. Click on "Patient Locator System".

Airlines

    • American Airlines – 1-800-245-0999
    • United Airlines – 1-800-932-8555

To Report Information Concerning The Incident

    • Department of Justice – 1-866-483-5137
    • Office of Victims of Crime (details about victims and survivors) – 1-800-331-0075


FAMILY ASSISTANCE

    • Family Assistance Center / Victims Hotline – 1-800-331-0075
    • National Transportation Safety Board Victims and Family Hotline – 202-314-6185
    • Federal Employee Education and Assistance Fund (World Trade Center/Pentagon Fund)/
    • Federal Families needing assistance may call – 1-800-323-4140
Victims seeking assistance or anyone wishing to offer assistance or gather information on the recent terrorist incidents in New York or at the Pentagon can call the Terrorism Victims Help Line – 1-866-827-3543.

The American Red Cross has established a family assistance center at the New York Armory at 26th Street and Lexington Avenue.

GRIEF COUNSELING

    • Lincoln Medical and Mental Health Center: 718-579-5000
    • Metropolitan Hospital Center: 212-423-6262
    • St. Vincent's Health Crisis Center: 212-604-8220
    • Department of Mental Health Services: 212-442-5000
    • Red Cross: 1-877-Red-Cross
    • Salvation Army: 1-888-234-8888


DONATIONS/VOLUNTEERS

    • Blood Donations – 1-800-448-3543
    • Financial Contributions – 1-800-HELP-NOW
    • Bulk Donations – 1-800-7-IN-KIND
    • United Way September 11th Fund – 1-212-251-4035
    • Financial Contributions – 1-800-SAL-Army
    • Salvation Army Donations – 1-800-SAL-ARMY
    • Southern Baptist Disaster Relief (Donations)  – 1-800-959-4325
    • Church World Service Donations – 1-800-297-1516 #222
    • Nazarene Disaster Response 1-888-256-5886
    • International Assistance can be coordinated through 202-646-2428
    • Federal Employee Education and Assistance Fund – 303-933-7580
    • Volunteer Medical Services – 1-800-801-8092
    • Medical Personnel Volunteers – 1-800-628-0193 & 518-431-7600


PET ASSISTANCE

The Humane Society of the U.S.A. is offering assistance for people who know pets with missing owners. – (718) 272-7200

The ASPCA has a command center with emergency pet supplies.  It is located at Pier 40, Corner of Houston and West Streets.  For missing pets, call the Pet Rescue Hotline (212) 876-7700.

OTHER HELPFUL WEBSITES AND PHONE NUMBERS


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Denver Office: Tel: 303-364-7700 | Fax: 303-364-7800 | 7700 East First Place | Denver, CO 80230 | Map
Washington Office: Tel: 202-624-5400 | Fax: 202-737-1069 | 444 North Capitol Street, N.W., Suite 515 | Washington, D.C. 20001

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