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The Power Briefing in a Nutshell
Preparation
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Attitude is critical. Think and behave as an expert about to give
information and advice to a client. The officials want your information
and value your opinion. Demonstrate respect for authority and maintain
the dignity of proceedings.
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Determine exact date, time, minutes allowed for presentation, and location.
Telephone the day before and confirm.
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Confirm protocols with the chair or administrator in charge. Determine
proper procedure for addressing members and the chair, time limits, if
audio-visual equipment is allowed, how questions and interruptions will
be handled, and whether handouts should be distributed in advance. Protocol
is very important and varies from institution to institution.
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Visit the site. Examine seating arrangements, fields of view, lighting,
switches and outlets.
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Study the biographies of officials in attendance. Verify pronunciation
of names.
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Anticipate each official's policy interests and level of facility with
details.
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Know current events and late breaking news stories that may bear on
issues to be discussed.
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Use sufficient technology. At a minimum, prepare a one-page list
of talking points to use as a handout or as a basis for an ad hoc
("in the hall or in the elevator") briefing on the fly or if time is greatly
reduced during the hearing. When presenting to a powerful individual or
a small subcommittee, use a flip chart or poster. For larger groups or
more formal presentations, use overheads or computer projected slides using
software such as Microsoft PowerPoint. Display a poster that outlines
the presentation.
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Practice operating any audiovisual equipment. Know all of the features
of machines. Prepare for contingencies. Know how to recover and re-start
after power failures. Don't depend upon technicians because they may not
be available. Back up high tech with low tech (e.g. have transparencies
ready if the computer projection system fails).
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Simulate the briefing with colleagues and follow their suggestions.
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Prepare handouts. Make absolutely sure that handouts have been copied
and that there are no differences in the handout and any slides. Distribute
handouts in advance and have extra copies available.
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Be careful with supporting documentation. Introducing supporting
documents may be awkward and could be detrimental. However, bring supporting
documentation to the briefing if requested or if there is any indication
that documentation is an issue.
The Power Briefing: Content
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Begin with a "Frame": Thank you (Madame Chair/ Mr. Chairman)
and members of the Committee. My name is _____________ . I am (your job
title) with the (your agency name). My presentation will take ___ minutes.
I will need additional time to answer questions. We have distributed a
handout consisting of all of my slides and some supporting materials. We
have numbered all of the slides and pages and have cross-referenced the
handout to our (study, bill, report, etc.).
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Overview the entire presentation briskly in three minutes or
less, beginning with an emphatic statement of the message. The message
is the essence of the presentation and may be an assertion, an answer,
or a description of a completed product (bill, plan, proposal to...). Then
quickly summarize the sustaining points. Give just enough detail in each
summary point to stimulate thinking. But don't stall or digress!
For a model, consider the introduction preceding each segment of the TV
program, "60 Minutes."
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Then, in more detail, review each sustaining point. Make each point
emphatically, and then explain. Don't leave listeners dangling or begging
for detail. Use illustrations and examples. Use graphics to describe processes.
Use active voice. Avoid acronyms and technical jargon.
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Accommodate varying listener personality types. Assuage "intuitive"
personalities with metaphors, overviews, margin notes, and clip art to
capture a sense of the "overall." Assuage "sensing" personalities with
examples, illustrations, data, and details to capture the pieces that support
the overall. Assuage "thinking" types with a logical and consistent structure.
Assuage "feeling" types with actual cases, stakeholder views, and personal
anecdotes. Assuage "judging" types by stressing that the presentation will
end on time and will be responsive to the assignment. Assuage "perceptive"
types by allowing time for questions and more open-ended discussion.
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When using slides, assure a good color scheme and that type can be read
from the rear of the room. If using computer-projected slides, use
a dark background and contrasting type color (e.g. dark blue background
and yellow type). (See Purpose Movement Color: A Strategy for Effective
Presentations by Mucciolo and Mucciolo. New York: Media Net, Inc. 1994).
Limit the number of bullets on slides unless using computer projection
software that "builds" or brings in bullets one at time. Make each slide
"free-standing" to facilitate rearrangement and skipping around.
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Bridge all parts of the presentation together. Number each slide
and include page number cross-references to any larger documents (bill,
study, proposal). Assure consistency among slides, speaker's notes, the
poster, and supporting documents.
Prepare for Questions
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View questions as an opportunity, not a burden. If seriously concerned
about questions, consider using a "question and answer" briefing format.
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Allow the Chair to handle unruly members. Always request permission
from the Chair before responding to a question. Make eye contact with the
Chair when a member's questions or conduct appear out of line. Avoid inappropriate
body language (eye rolling, crossing arms, laughter, etc.)
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Allow the official to finish before responding. What starts out
as a question may become a comment. Generally, there is no obligation to
respond to comments unless directed by the official to do so.
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Most questions are predictable. Public officials frequently ask
for comparisons to other similar states or jurisdictions. They ask for
confirmation of intuitive beliefs. They often ask if a case example that
they know about is representative of the whole. Others will ask for clarification.
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