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Using Performance Measures in Evaluations


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Table of Contents

Using Performance Measures in Evaluations

Overview

Florida Background

Three-part process

Using performance measures

Performance measures are useful

Using measures involves three questions

Measures can show whether agencies meet expectations

Performance measures can help show trends

Measures can help link funding and performance trends

Ideally, measures can show how funding impacts performance e.g. “Highway deaths declined after additional troopers were added

BUT, more than likely…

In assessing measures, consider four questions

How many measures are needed?

Performance measures should be layered

Unit cost data are critical

Performance measures aren’t magical

Long-term impacts

Lessons learned in Florida

Lessons learned

Lessons learned

Lessons learned

Available on OPPAGA’s web site

Author: Gary VanLandingham

NLPES Contact: bob.boerner@ncsl.org

NLPES Home Page: http://www.ncsl.org/programs/nlpes/

Other information:
NLPES Fall Training Conference
September 5-8, 2001
Marriott Country Club Plaza
Kansas City

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