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2002 NLPES Surveys

NCSL legislative audits database:  As you probably know, NCSL has a searchable electronic database of legislative program evaluation and audit reports (see http://www.ncsl.org/legis/menus/search.cfm).  Do your staff use this database?  Is it a useful way to find other states’ reports on various topics?  Are there any problems with this database or its search capabilities that you would like NCSL to address?

(Editor’s note:  Many of the respondents said that staff use the database regularly to find previous evaluations on particular topics, especially when they start new evaluation projects.  Several persons commented that they use the NLPES listserve for this purpose (sometimes instead of searching the report database).  Some respondents expressed a desire for the report database to be more “user-friendly”—for instance, they said they would like the search results to have report titles (these are missing for some documents), clear report summaries, less duplication and “extraneous” information, and information on when the report was issued.)

Heather Moritz, Colorado Office of the State Auditor

Our office uses this database but relies more heavily on more general Internet-based searches to identify relevant program evaluation/audit reports from other states (e.g., "Google").  We also use the NLPES listserve to solicit information about other states' evaluation/audit reports when appropriate.  The biggest problem with the NCSL database is you get a number of generic hits that don't give you a lot of information about the document's actual contents.  It is often more expedient to search for a report using other means than wade through the "mystery" information generated by an NCSL-based search.
Tom Sykes, Washington Joint Legislative Audit Review Commission
Generally, our staff have found the NLPES ListServe helpful in getting access to relevant studies and analyses done recently in the various states.  As for the database, some staff have found it fairly useful in getting access to a wide range of information on a particular topic.  Other staff find it difficult to use in terms of sorting substantive work from occasional references.  Time dimensions for the items included are often missing.  One suggestion is to ask every state audit agency to send a notice to NCSL, in a simple but standardized format, every time they release a report.  This notification could be very simple—report title, type of report, a few key words, etc—and not add to each office’s burden.
Dena Winningham, Tennessee Division of Post Audit, Performance Audit Section
We find the database useful.  A couple of suggestions: allowing a search on just performance audits (not financial audits), having the title instead of the file name of the report.  Some states' reports have a name like PA200039 instead of the actual title such as "Department of General Services."
James Barber, Mississippi Joint Legislative Program Evaluation and Expenditure Review Committee
Our staff does not frequent the NCSL legislative audits database.  PEER's librarian typically searches federal government, educational, and national organization websites to obtain information for ongoing PEER projects.  The NCSL legisaltive audits database is not as current or "search friendly" as these websites.
Ken Levine, Texas Sunset Advisory Commission
Several of our staff indicated that they use the database, including some who do a search each time they start a new project (a wise idea...)  One person said they use the database, but prefer to call the NCSL subject area expert.  Another comment was that the results include a lot of reports that really have nothing to do with the subject searched, but just contain the words in some other context.  For some searches, these search results make it difficult to wade through to figure out which reports are worth looking at.  Also, the way the database pulls the summary information is often not useful.  In some cases, you can't even tell what the report is about from the words that were pulled into the document summary.  So, all in all, we feel it is a good resource to check, but sometimes hard to use.
Jane Thesing, South Carolina Legislative Audit Council
From time to time someone tries to use the database, but we generally don't rely on it.  We have found listserv inquiries to be the most efficient and efffective way to identify other states' work.  The past indexing of the materials on the database had many problems (for example, our reports are picked up by chapter, resulting in duplicate and unclear references).
Christine Chavez, New Mexico Legislative Finance Committee
Half the New Mexico LFC performance audit staff uses the NCSL web site from time to time but find it difficult to navigate at times.  The biggest frustration is locating the NPLES site.  A direct link to NPLES would be very useful.  Also the same report is often listed twice.
John Sylvia, West Virginia Legislative Auditor’s Office
Yes, our staff uses the NCSL database.  Your website is in our procedure manual so that new employees will know where other state audits can be found.  We have found it to be very helpful.  I have not heard of any major problems in using the website.
Kate Wade, Wisconsin Legislative Audit Bureau
The database is used by some analysts as they start a new assignment.  However, a number of observations have been offered:
  • Standardized descriptions would be helpful to avoid the need to open large PDFs;
  • Would be useful to be able to select more than one type of document to search;
  • Appear to be inconsistencies in when reports are identified in the search (audit reports not consistently found when a general search is conducted);
  • Sometimes just as easy to use the NLPES listserv and post a query, resulting in a personal contact in another state PLUS the relevant report.
Jon Wise, Michigan Office of the Auditor General
Our staff routinely use the NCSL database.  However, because staff are finding that the data on the NCSL database is generally older, they are also going directly to websites of selected states for additional information.  These states are selected either because of their reputation or because our staff are aware of particular projects those states have completed.
Philip Durgin, Pennsylvania Legislative Budget and Finance Committee
I use it some, but I liked the way it used to be better.  Now when I type in a topic I get all kinds of extraneous studies from groups that don't do performance evaluation.  I'd like to see a feature that would allow us to search NLPES member agencies only.
Sylvia Hensley, California Bureau of State Audits
To respond to this question, I surveyed our audit staff (supervisors and above).  Although a number of our staff commented that NCSL’s searchable electronic database sounded like a good resource, the vast majority stated they had been unaware of the existence of this database.  Judging from the number of inquiries we receive through listserv asking if we have issued reports covering various topics, it seems our staff is not alone.  Only two stated that they had used the database and only one of these stated that he used the database recently or regularly.  He stated that he had no luck finding reports on the topics in which he was interested.  However, he could not say whether his lack of luck in finding reports was due to shortcomings in the search capabilities or due to the fact that no one had issued reports on his topics.
Craig Kinton, Texas State Auditor’s Office
The SAO librarian states that our staff use the National State Auditor’s Association (NSAA) database more frequently than the NCSL database.  This is because more search results and information are generated when using the NSAA Audit Report Search Site (http://www.osc.state.ny.us/nsaa/).  The SAO internet page also has a link to the NSAA Audit Report Search Site.  The NCSL site would be more useful if it generated as many search results as are found on the NSAA’s search engine.
Cynthia Johnson, Nebraska Legislative Research Division, Program Evaluation Unit
We rarely use the audit report database.  When we’re interested in what other states are doing, we send a note via the NLPES listserv requesting that information.
Rick Riggs, Kansas Legislative Division of Post Audit
We use it.  We make "check the NSAA database" a standard startup activity for all new audit projects.  We include a link to the site on our internal audit knowledgebase.
Wayne Welsh, Utah Office of the Legislative Auditor
Yes, we use the database.  Yes, it is a useful way to find other states' reports.  No, we have not encountered any problems with the database.
Jim Pellegrini, Montana Legislative Audit Division
Has helped in the planning of our work.  Have not heard of any complaints.
Roger Brooks, Minnesota Office of the Legislative Auditor
Staff use the database often, but it would be more useful if the search results were produced in a more usable format.  For instance, the search results sometimes do not list document titles and dates the reports were issued.  Also, the search results sometimes list individual report chapters as separate documents, and there’s often not a real summary of the document’s contents.
Jim Henderson, Idaho Office of Performance Evaluations
It’s useful and easy to use.  We look at it at the beginning a project to see if any other states have done anything similar.  Often, there just isn't anything on point.
Gary VanLandingham, Florida Office of Program Policy Analysis and Government Accountability
Our staff occasionally uses the database and hasn't reported any problems with it.
Stephen Fox, New Hampshire Office of Legislative Budget Assistant, Audit Division
Yes, we use the database at the beginning of each audit to see if our peer agencies have done anything similar to what we are embarking upon.
John Norris, Alabama Department of Examiners of Public Accounts
Had not used it, but I queried it just prior to completing this survey and obtained a large number of apparently off-topic hits.  Perhaps a more valuable resource could be an up to date listing of links to all of the states' on-line audit and evaluation report repositories.
Joel Barrera, Massachusetts Senate Post Audit and Oversight Bureau
I am aware of it, and have my staff review before we start a project.
Paul Bernard, Georgia Department of Audits and Accounts
We have found the database to be very valuable in planning our projects.  We haven't had any significant problems with the search capabilities.
David Greer, Louisiana Office of the Legislative Auditor
We have not used this database.  Because its use is limited, we search web sites of performance audit/program evaluation agencies to look for these products.  We would rather ensure completeness of our searches.
Ethel Detch, Tennesee Offices of Research and Education Accountability, Comptroller of the Treasury
Our staff use it and find it useful, although use several other sources as well.  At the NCSL document search site, our staff would like to see the “Select major topics” category expanded because the choices available are so general and don’t encompass many topics.
Kirk Jonas, Virginia Joint Legislative Audit and Review Commission
Staff do use this database.  It is becoming more useful over time.
Maria Chun, Hawaii Office of the Auditor
Some staff have utilized the database and it has been helpful.
Greg Hager, Kentucky Legislative Research Commission, Program Review and Investigations Committee
Some members of our staff have used this and found it useful.
Mitzi Ferguson, Arkansas Division of Legislative Audit
Occasionally.
Barbara Rogers, Wyoming Legislative Service Office
N/A
Michael Nauer, Connecticut Legislative Program Review and Investigations
Yes Yes --
Alicia Mitchell, Ohio Legislative Office of Education Oversight
Our office has used the database to conduct a study of gifted identification mandates and transportation funding formulas in other states.

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