Telecommunications
and Information Technology Partners
Webcasts and Meeting Summaries
Telecommunications and Information Technology Partners Project
Making E-Communications Work: Best Practices in Managing Legislators' Web
Sites and E-Mail
click on
icon for RealAudio
(Requires
- download here)
Best Practices Programs || Steering
Committee Meeting Summaries
This
Old Web Site
Assembly on State Issues
April 20, 2002, New Orleans, Louisiana
This session demonstrated "makeovers" of legislators' web sites, illustrating
best practices that can be applied. The session also covered tools and
technologies that can be used in developing web sites and communicating
with constituents.
|
Moderator:
|
Senator
Debra Bowen, California |
|
Speakers:
|
James Vaughn, Director of E-Government & Politics
AOL, Virginia
Charles Weed
Urban Planet, Minnesota
Matt Williams, Microsoft |
As the legislative schedule places grueling time demands on state legislators,
it is important for them to find efficient, timely ways to deliver information
to and hear back from constituents. The Internet provides a quick, easy
way to answer questions about bills sponsored by members, as well as to
present their viewpoints on issues. In return, it allows legislators
to learn about constituents’ perspectives on issues very quickly.
This session will examine best practices in developing and managing legislator
web pages. Webcast courtesy IBM
Institute for Electronic Government
Moderator:
Speakers:
-
Kathy Goldschmidt,
Project Manager, Congress
Online Project, Washington, D.C.
-
Senator Bob Jauch,
Wisconsin
-
Senator
Steve Kelley, Minnesota
Chair, NCSL Communications and Information Policy Committee
-
James
Vaughn, Director of E-Government and Politics, AOL,
Dulles,
VA
Handouts:
The explosion of e-mail communications and the increasing volume of government
information available online are changing the way government officials
and the public communicate. With more than half of American households
now on the Internet accessing e-mail, state policymakers have a fast, efficient
way to communicate with constituents. But the downside of e-mail
is that it can deluge state officials, to the point of shutting down systems.
This session examines best practices for managing the quantity and quality
of legislative e-communications.
Session Summary
Moderator:
Speakers:
-
Senator
Bob Jauch, Wisconsin,Chair, NCSL Legislative Effectiveness Committee
-
Representative
Jeff Hatch-Miller, Arizona
Get
A Grip On E-Mail - Representative Hatch-Miller's presentation
-
Kathy
Goldschmidt, Director of Technology Services, Congressional
Mangement Foundation, Washington, DC
E-mail
Overload in Congress: Managing a Communications Crisis - Kathy
Goldschmidt's presentation
-
Alan
Rosenblatt, Ph.D., Vice President, Online Advocacy Service, Stateside
Associates, Washington, DC
-
Robert Bechtel, Senior Consultant, Microsoft,
Austin, Texas
Using
Technology to help manage the E-mail Explosion - Robert Betchel's presentation
| Steering Committee Meeting
Summaries |
NCSL Assembly on State Issues
April 21, 2002, New Orleans, LA
NCSL Joint Meeting: Assembly on Federal Issues and Assembly on State Issues
December 7, 2001, Washington, D.C.
NCSL Denver Offices
November 5, 2001, Denver, CO
|