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Telecommunications & Information Technology Overview

Information technology, electronic commerce, and advanced telecommunications have a major impact on the economic vitality of states. These new technologies empower citizens while at the same time challenging traditional intrastate business models and economic rules. NCSL covers information technology and telecommunications issues in several major categories: information technology and Internet, telecommunications, e-commerce and Internet taxation, privacy, and legislative information technology. See the program summary for information on the NCSL staff members who track these issues.

Information technology and Internet issues are raising many new legal and policy questions for state lawmakers. The safety of children on the Internet is a high priority for lawmakers. Computer crimes are on the rise nationwide, including cyberstalking, computer hacking, viruses and cyberterrorism. Following the tragedy of Sept. 11, 2001, many legislatures strengthened electronic surveillance powers for law enforcement agencies to help thwart further acts of terrorism. Justice information sharing systems provide greater access to accurate information critical to state and local criminal justice agencies in combating crime. Electronic government allows consumers to access government services--renew licenses, pay taxes, apply for benefits--and tap public information online. Spam, or unsolicited commercial e-mail, is a growing annoyance for Internet users, and it has significant costs for Internet service providers, businesses and recipients.

Telecommunications technologies and the rapid changes they bring have created significant policy challenges for state lawmakers. The Telecommunications Act of 1996 altered the regulatory landscape. Telemarketing regulation by state legislatures has taken on added significance with the validity of the national do-not-call list, with 55 million consumer names appearing on it, placed into doubt by the courts. State legislatures have provided consumer protection from unauthorized changes of long-distance carriers and the unauthorized use of communication devices on school property. NCSL policy resolutions on several telecommunications issues have been approved to provide effective state-federal action.

Electronic Commerce transcends state and national borders making some existing laws, regulations, and taxing schemes of state and local governments non-enforceable and even obsolete. To support online commerce, state legislatures have been active in passing measures to validate electronic signatures. Most states have enacted electronic signatures laws based on the Uniform Electronic Transactions Act (UETA), a model law developed by the National Conference of Commissioners on Uniform State Laws (NCCUSL). NCSL's Task Force on State and Local Taxation of Telecommunications and Electronic Commerce endorsed recommendations to overhaul state and local taxation of the telecommunications industry. By the end of 2003, 20 states had enacted legislation to reform sales tax administration in accordance with provisions of the Streamlined Sales and Use Tax Agreement.

Privacy issues are a growing concern of Americans, especially as the Internet and technology have made personal information more accessible and easier to collect and manipulate. Ten states have constitutional provisions that expressly provide greater privacy protections than the U.S. Constitution. NCSL tracks privacy-related issues in six major areas: education privacy, Internet privacy, financial privacy, identity theft, and health privacy. In addition, states have enacted Internet privacy laws aimed at commercial Web sites, Internet service providers, and private employers. In other state actions, several states have established privacy offices and task forces to examine privacy issues and many states have adopted Web site privacy policies for state agencies and legislative Web sites. Identification systems are key to many essential private sector and government transactions and services, as well as to public safety efforts. An NCSL Foundation for State Legislatures Identification Security Partnership Project is looking at developing secure ways to verify or authenticate individual identity without compromising personal privacy.

Legislative information technology is an integral part of all state legislatures today. Legislators are becoming high-tech, with a majority of states now providing Internet or television broadcasts of legislative proceedings. Legislators have laptops in more than half the states, and they are increasingly engaging in ways to manage web sites and e-mail communications with constituents. Legislative staff who provide information technology infrastructure and computer support services for legislatures can work with their counterparts in the states through the National Association of Legislative Information Technology.

The Standing Committee on Communications, Technology and Interstate Commerce provides a forum for legislators and legislative staff to discuss and exchange information about state policy in these areas. The legislators who serve on this committee determine the organization's lobbying effort.

NCSL staff who work on information technology and telecommunications issues include members of Denver's Legislative Information Services program: Group Director JoAnne Bourquard, Bob Boerner, Janna Goodwin, Heather Morton and Pam Greenberg. Pam Greenberg is also liaison to the National Association of Legislative Information Technology. Neal Osten in the D.C. office handles state-federal issues and, along with JoAnne Bourquard, provides support to the NCSL Standing Committee on Communications, Technology and Interstate Commerce.

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Washington Office: Tel: 202-624-5400 | Fax: 202-737-1069 | 444 North Capitol Street, N.W., Suite 515 | Washington, D.C. 20001