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E-mail Overload in Congress: Managing a Communications Crisis Click here to start Table of Contents E-mail Overload in Congress: Managing a Communications Crisis PPT Slide PPT Slide Spam Public Misperceptions PPT Slide Benefits of Automating E-mail Principle 1: Establish Policies PPT Slide PPT Slide PPT Slide PPT Slide Author: Kathy Goldschmidt NCSL Contacts: Jo.Anne.Bourquard and Pam Greenberg NCSL Home Page: http://www.ncsl.org Other information: E-Mail Explosion NCSL 2001 Annual Meeting San Antonio, Texas August 12, 2001

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