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News From the States

This online newsletter is a product of NCSL's Communications and Information Policy Committee.

Summer 2002

Index of Articles

Committee News Committee Program in Denver, Colorado -- NCSL Annual Meeting
New NCSL Committee Created

Crime and Terrorism States Update Laws on Electronic Surveillance & Wiretapping
Developments in Identity Theft Law
Laws to Address the Threat of Cyber Attacks

Telecommunications The Future of 9-1-1 Services
The Wireless Adult

Privacy Financial Privacy: North Dakota Voters Opt for 'Opt-In'
Privacy Made Easy?
Privacy for Internet Users: Minnesota Opts In

Education Technology Cyber Charter Schools


Communications and Information Policy Committee (CIP) Update & Sign-Off

CIP Committee Program in Denver, Colorado -- NCSL Annual Meeting, July 23- 27, 2002

In Denver, the Committee held a variety of policy sessions on information technology and telecommunications and sponsored two training sessions. Handouts from the meeting, links to related resources and speakers' e-mail are available from the Committee web site.

In the opening session on Intelligent Transportation Systems, held jointly with the AFI Transportation Committee, speakers provided examples of ways to enhance public safety and improve transportation management through the use of information technology. Next speakers from health care and industry explored ways of Using IT to Improve Health Care Quality & Timeliness. In a joint session with the National Association of Legislative Information Technology (NALIT) Staff Section, Show Me the Money, panelists discussed strategies to evaluate technology spending proposals and measure return on technology investments. The CyberSchools: Virtual Education for the 21st Century program highlighted several states' approaches to the development of cyberschools and provided discussion about the legal and policy ramifications of this new learning environment. The9-1-1 program provided an overview of the development of 9-1-1 systems and identified current issues facing industry, government 9-1-1 managers, and state policymakers.

Concurrent sessions sponsored by the committee included one on Protection vs. Privacy in which speakers explored the trade-off between increased surveillance, including deployment of new technologies in the war against terrorism, and the privacy protections to which Americans are accustomed. Distinguised panelists debated current law, court cases and other developments in the session, The Electronic Trail: Perils of Policymakers and Private Citizens, which focused on privacy and access issues related to electronic mail and use of the Internet.

Lastly, the Committee co-sponsored two training sessions, one on how to use Power Point to make dynamic presentations, Power Presentations 101. The second session session, Web Site Consultations, designed for state legislators, provided one-on-one expert advice on creating and managing effective web pages.

- submitted by Jo Anne Bourquard


New NCSL Committee Created

The CIP Committee held its last meeting during the NCSL Annual Meeting in Denver, Colorado, July 23 - 27, 2002. At its meeting on May 4, 2002, the NCSL Executive Committee voted to merge the Assembly on Federal Issues (AFI) committees and the Assembly on State Issues (ASI) committees into a single set of 15 committees. These committees will consider both federal and state issues and develop lobbying positions for NCSL. The new committee that will address information technology and telecommunications issues will be called Communications, Technology and Interstate Commerce.

Legislative staff will participate in the committees as they do currently on the ASI committees; however, only legislators will vote on the policy resolutions. The new committee structure will be referred to as the Standing Committees of the National Conference of State Legislatures. The meetings will be referred to as the Fall Forum and the Spring Forum of the National Conference of State Legislatures. The first meeting of the new committees will be in Washington, DC, December 11-13, 2002. For questions about the new committe, contact NCSL committee staff, Jo Anne Bourquard (Denver) or Neal Osten (Washington, DC)

- submitted by Jo Anne Bourquard

Crime and Terrorism

States Update Laws on Electronic Surveillance & Wiretapping

In today's need for heightened security, electronic surveillance is an invaluable tool in America's arsenal to fight crime and inhibit terrorist activity. While delicately treading the line between safety concerns and civil liberties, states have gradually been adding to or amending their electronic surveillance laws.

Over half the states  introduced electronic surveillance legislation during the 2001-02 sessions. At least nine states updated their laws directly through their respective homeland security and anti-terrorism bills. Of these states, seven-- Arizona, Georgia, Louisiana, Maryland, New Jersey, South Carolina and Virginia-- passed the legislation, with New Jersey's bill aptly named A.B. 911. Two of the nine bills--Arizona's (signed into law in May) and Hawaii's--specifically conform to the federal USA PATRIOT Act.

At least six other states--Connecticut, Florida, Idaho, Ohio, Oklahoma and Pennsylvania-- passed laws related to electronic surveillance. Acts in Florida, Connecticut and Ohio expand the definition of crimes  for which surveillance is allowed by law enforcement. Similarly, Idaho defines "electronic communications" and makes the unlawful interception of electronic communications a felony. Oklahoma allows for court orders for pen registers (devices that monitor numbers dialed from a telephone line) and trace devices (that identify the originating number). Pennsylvania passed measures that update its retention of intercepted recordings and expand the crimes for which a wiretap may be granted.

Most of the other legislation states considered either expanded the definition of crimes that allow electronic surveillance or changed the procedure for law enforcement obtaining a permit. A few states--California, Florida, Georgia, Illinois, Maryland, Minnesota, New York and South Carolina--proposed legislation to amend the types of communications that can be tapped. Several states, such as Colorado, Idaho and Pennsylvania, increased the penalties for unauthorized interception of communication. At least four states--Massachusetts, South Carolina, Tennessee and Vermont--altered their "consent" statute. And legislation in Illinois, Massachusetts, Minnesota and Pennsylvania addressed workplace surveillance.

NCSL maintains a web site that monitors laws and legislation--check it out for updates and news on electronic surveillance.

- submitted by Janna Goodwin

Developments in Identity Theft Law

New identity theft legislation, in many instances, enhances existing laws.  California now requires businesses to stop using Social Security numbers for employee identification cards, health plans and other types of IDs.  Social Security numbers can no longer be printed on bank statements and other mailed documents. Colorado prohibits processing of identity theft credit report entries and expedites judicial determinations.  Hawaii makes identity theft a felony and deceptive use of fictitious identity a misdemeanor.  Illinois and Pennsylvania make a person convicted of identity theft civilly liable to the victim.  Victims can recover court costs, attorney fees, and actual damages.  Montana now has graduated sentences, depending on the seriousness of an identity theft crime.

The Personal Identity Defense Act in Nebraska amends provisions on deception and unauthorized use of a financial transaction device and provides penalties, civil recourse and restitution.  A commission in New Jersey recommends changes in Department of Motor Vehicle customer service technology to improve security and reduce identity theft.  North Carolina automatically expunges the criminal record of an individual wrongfully charged with identity fraud.  Alabama created the Consumer Identity Protection Act that provides for civil damages and actions to clear a victim's credit history.  New Mexico created a theft of identity criminal offense and prescribed penalties.  Virginia addressed restitution and attorney general assistance to obtain data and correct errors in credit reports.

- submitted by Rita Thaemert

Laws to Address the Threat of Cyber Attacks

In the 21st Century, reliance on information technology has never been greater, and the use of computers and the Internet has never been stronger. This demanding dependence on technology, however, does require necessary safeguards to protect critical infrastructures from malicious--and sometimes even life-threatening--cyber attacks, commonly known as "cyberterrorism."

Cyber attacks come in two categories: one against data, the other on control systems. The first type attempts to steal or corrupt data and deny services. The majority of computer assaults have fallen into this category, such as credit card theft, Internet vandalism and denial-of-service (DOS) attack.

Control-system attacks attempt to disable or overpower operations used to maintain physical infrastructures, such as systems that regulate water supplies, electrical transmission networks and railroads. While remote access to control systems previously required an attacker to dial in via a modem, these operations increasingly use the world wide web to transmit data or are connected to a company's local network--a firewall-protected system that sometimes can be penetrated.

During the 2001-02 legislative sessions, at least 16 states introduced bills that would strengthen IT security. Kansas, for example, enacted a law that provides background checks on all employees with access to sensitive data; Minnesota introduced a similar bill. Florida signed into law a bill that allows law enforcement to investigate attacks on protected computers; defines "protected computers" as those owned by a financial institution or government agency. Michigan passed a bill that provides penalties for the use of the Internet or telecommunication system or device to disrupt critical infrastructures or government operations. South Carolina's Omnibus Terrorism Protection and Homeland Defense Act, passed in July criminalizes unleashing viruses and other irritant programs into computer systems. And Virginia now defines terrorism to include electronic threats.

Other states introduced measures dealing with cyber security. North Carolina considered legislation that specifically provides for the adoption of enterprise-wide security encryption standards for state government information technology. Montana, New York, South Dakota, Virginia, and Washington introduced legislation that deals with public records and access limitations. And several other states such as Oklahoma, Rhode Island and Virginia considered bills that identify, review and assess security threats to state government computer systems.

Cyber attacks may be inevitable, but states are realizing that the biggest defense against cyberterrorism is preparation.

NCSL is tracking state cyber crime and security legislation here.

- submitted by Janna Goodwin

Telecommunications

The Future of 9-1-1 Services

The first call on 911 was made on February 16, 1968, in Haleyville, Alabama. Basic 911 service is now offered in virtually every community. Telephone companies are currently required to maintain a subscriber database listing every assigned telephone number, name and address and billing information for every subscriber. In a majority of states, 911 operators are provided guidelines and offered training in the procedures for responding to these calls.

However, currently not all areas of the country are served by a universal 911 telephone number system. And, owners of wireless telephones and multi-line telephone systems do not always receive the same level of service as traditional residential telephones. This is because the transmission of the caller location and the telephone number are not always sent to the public safety answering point. Enhanced 911 (or E 911) is an advanced emergency telephone system that automatically provides selective routing to the closest public safety answering point. State legislatures addressed a variety of these and other E 911 issues in 2002.

At least 28 states, the Virgin Islands and Washington, D.C. provide E 911 funding programs. For example, Nebraska's law (L.B. 585)  imposes a 5-cent monthly fee on wireless service subscribers and establishes a system where 911 dispatch centers and wireless carriers can fund the equipment necessary to identify and locate wireless telephone calls. And, at least eight states passed E911 legislation in 2002.

For handouts and presentations from "The Changing Landscape of 9-1-1" session presented at the 2002 NCSL Annual Meeting held in Denver, Colorado, please visit: http://www.ncsl.org/programs/lis/CIP/CIPCOMM/am02.htm.

- submitted by Bob Boerner

The Wireless Adult

According to a recent study (from Scarborough Research – http://www.scarborough.com/scarb2002/press/pr_cellphone.htm), almost two-thirds of American adults now own a cellular telephone. This represents a 29 percent growth of ownership over the past two years. Houston, Texas leads the nation where 74 percent of adults own a cellular telephone. Other cities with a high concentration of ownership include Atlanta, Georgia (73 percent), Honolulu, Hawaii (70 percent), Miami, Florida (69 percent) and Dallas, Texas (69 percent). Ranking on the low end with the least percentage of wireless adults are Buffalo, New York (45 percent) and Charleston, West Virginia (39 percent). The study reveals that most wireless adults are female (52 percent), age 25-54 (64 percent), married (59 percent) and over a quarter (27 percent) of cellular households have two or more children. Seventy-one percent own their own home and are 26 percent more likely than the average adult to have a household income of $75,000 or more.

Over 250 wireless telephone measures were considered in America’s state legislatures in 2002. And with the growth in usage of wireless services, wireless telephone issues will  continue to be a growing public policy area.

For additional information, including laws and Internet links, on this topic and other telecommunications topics, please visit http://www.ncsl.org/programs/lis/cip/telcomhome.htm.

- submitted by Bob Boerner

Privacy

Financial Privacy: North Dakota Voters Opt for 'Opt-In'

The federal enactment Gramm-Leach-Bliley provides an "opt-out" standard for sharing information regarding consumers. In other words, financial institutions are allowed to share a consumer's non-personal financial information unless the consumer makes a request otherwise.

Since 1985, North Dakota had been an "opt-in" state, which required customers to grant permission to financial institutions to share or sell their information with other companies. Following the enactment of Gramm-Leach-Bliley, the North Dakota Legislative Assembly passed S.B. 2191, which changed North Dakota to an "opt-out" state, more in line with Gramm-Leach-Bliley. The measure was referred to the voters as a statewide referendum. A "yes" vote on the referendum was a vote in favor of the "opt-out" standard as set by S.B. 2191, and a "no" vote favored repeal of S.B. 2191 and a return to the more restrictive "opt-in" standard. On June 11th, 73 percent of the voters voted "no" on the referendum, thus repealing the "opt-out" standard. North Dakota voters were the first to make their own choice regarding financial privacy.

- submitted by Heather Morton

Privacy Made Easy?

At least 40 states have privacy policies governing state Web sites, and several states enacted statutes requiring agencies to establish privacy policies for Web sites. This year, Virginia became the first state to formally encourage state and local government agencies to adopt a Web site privacy system called the Platform for Privacy Preferences (P3P).

P3P is a system that lets Internet users know the privacy practices of the Web sites they visit. P3P is a kind of labeling system, except that the labeling is read and interpreted automatically by software on the user's computer. Internet users often find it difficult to locate and read through privacy policies for every site they visit. In addition, policies are not always written clearly so that users know how the site will deal with collected information.

Several companies have developed P3P software and are making it available free or are incorporating it into browser software. For example, Microsoft's Internet Explorer 6 includes P3P features. To use P3P, the user must first determine how much information they are willing to have collected or shared by answering a series of multiple choice questions, which they enter on their computer. Web sites also must adopt P3P and apply the labels to their sites. The software then checks and compares the information from both and can issue a warning when Web site policies do not match the user's preferences.

P3P is a voluntary system, and its usefulness depends on how widely it is adopted. The World Wide Web Consortium (W3C), a group that issues Web standards and develops interoperable technologies, has endorsed P3P as a standard. However, some privacy advocates actively oppose P3P, including the Electronic Privacy Information Center. More information about how P3P works is available from the P3P Toolbox.

- submitted by Pam Greenberg

Privacy for Internet Users: Minnesota Opts In

Minnesota earlier this year enacted legislation requiring Internet Service Providers to keep information concerning their subscribers private, unless the subscriber gives permission to disclose the information. While Nevada had passed similar legislation in 1999, the Minnesota bill had tough opposition from industry groups who say the measure may hurt e-commerce in the state. Both the Nevada and Minnesota laws prohibit disclosure of personally identifying information. Minnesota also prohibits ISPs from disclosing information about the Internet or online sites that their customers visit.

Minnesota Statutes 325M.01-.09 (2002 S.F. 2908, Chapter 395)

  • Prohibits Internet service providers from disclosing personally identifiable information, including a consumer's physical or electronic address or telephone number; Internet or online sites visited; or any of the contents of a consumer's data storage devices.
  • Provides for certain circumstances under which information must be disclosed, such as to a grand jury; to a state or federal law enforcement officer acting as authorized by law; pursuant to a court order or court action.
  • Provides for civil damages of $500 or actual damages and attorney fees for violation of the law.


Nevada Revised Statutes 205.498 (1999)

  • Internet service providers must keep confidential all information about subscribers, other than e-mail address, unless the subscriber gives permission to disclose the information.
  • If requested by subscribers, in writing or by e-mail, Internet service providers must also keep subscriber e-mail addresses confidential.
  • Internet service providers must give notice of the above requirements to each of its subscribers, including a "conspicuous statement" that subscribers may request to have their e-mail addresses kept confidential.
  • Violations of the law are punishable by a fine of $50 to $500 per violation.

  •  
  - submitted by Pam Greenberg
 


Education Technology

Cyber Charter Schools

About a dozen states have authorized cyber charter schools for K-12 and higher education, providing greater opportunities for students to learn in an environment not limited by time or location. Education experts and state policymakers discussed the development of cyber charter schools, identified key policy issues raised by this new approach, and outlined potential approaches in the program, CyberSchools: Virtual Education for the 21st Century, during the NCSL Annual Meeting in Denver, July 2002.

Court challenges to cyber charter schools in Pennsylvania  have received attention around the country. Cyber charter school development in Pennsylvania began with the passage of the state's charter school law in 1997, which allowed the creation of regional charter schools and authorized universities to sponsor charter schools in multiple districts.  Ron Cowell, president, Education Policy & Leadership Center, explained that cyber charter schools developed, enrolling students from across the state.  But, when charter schools began sending bills to the school district where students lived, many local school districts refused to pay costs for cyber students. Nearly a dozen lawsuits challenging the legality of cyber charter schools were filed.  In 2002, Pennsylvania passed legislation to specifically define requirements for cyber charter schools.  Under the new law, cyber charter schools must be approved by more than one district.  And, the Department of Education will consider applications and renewals for cyber charter schools.

Eric Premack, co-director, Charter Schools Development Center, California State University, California explained that the narrow definition of cyber education is "students interacting with instructional materials and instructional staff in an electronic environment." The charter school law fueled the fire for the 'independent study' systems where most cyber initiatives traditionally fell. Currently, one-third of California's charter schools offer some form of independent or cyber education program. But, according to Premack, this new kind of learning environment can be frustrating for policymakers to regulate as it does not fit easily with traditional funding systems. The result in California, he notes, is a heavy regulatory and paperwork burden for these kinds of programs. To help cyber education reach its full potential, Premack recommends creating an oversight entity that is independent of both school districts and the normal state bureaucracy.

Colorado's cyber charter school, the Colorado Virtual Academy (COVA), is affiliated with K12, a cyber school organization founded by William Bennett that has associates with a number of nationally recognized educators. COVA has 90 public and private school teachers working on curriculum development. Colorado Representative Don Lee explained that funding and accountability are the most debated issues in cyber education, raising numerous difficult questions, such as: How much per-pupil funding should be provided? Should it be based on the funding level from the district where the student lives? The average funding level in the state or some other level? And, some local school districts may also be worried that cyber education is taking away necessary money from general education programs. Districts are concerned with ensuring school system accountability and verification practices. How do educators know the student is the one actually doing the work or taking the test? Representative Don Lee recommended revising existing laws and policies, written with bricks and mortar schools in mind, to reflect the virtual reality posed by this new approach to education.

- submitted by Steve Smith & Jo Anne Bourquard
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