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The Emerging Cyber Legislature

AFI/ASI Joint Meeting
Washington, DC
Thursday, December 14, 2000

Sponsors: Legislative Effectiveness Committee & Communications and Information Technology Committee
 
Meeting Session: The Emerging Cyber Legislature
 
Overview & Presenters: This session described legislative use of Internet web sites, e-mail, web streaming and computer conferencing.

Moderator

Senator Bob Jauch, Wisconsin
Speakers
Senator Steve Kelley, Minnesota
Butch Speer, Clerk of the House, Louisiana
Evan Goldberg, Chief of Staff to Senator Bowen, California
Chuck Finn, Professor, Empire State College, New York
 
Summary:
  • Senator Bob Jauch introduced the panel and noted the increased expectations on legislators regarding e-mail and web sites. He noted that one California legislator gets up to 400 e-mails a day. This has opened a challenge to legislators, but it will be an opportunity to help the people become more knowledgeable about the process.
  • Evan Goldberg subbed for his boss, Senator Debra Bowen, who is dealing with California's energy crisis. He suggested the "mom" test for setting up your web site. Your mom ought to be able to access and use your web site. It can be sophisticated but it has to be easy to use. Also you should view your web page as a portal, as many people will use you as their only entry into government. You should provide links to local government and state agencies. He also talked about automatic response messages and the need to remember that you will receive multiple e-mails from individual constituents. Finally, you've got to keep your page up to date or all of the information will lose credibility.
  • Senator Kelley talked about the variety of tools available to legislators, with the cost of those tools going down and the quality going up. He particularly noted desktop publishing, with the ease of doing quality newsletters and reports. He mentioned that legislatures could use streaming video on the Internet in a way that makes the session interactive and could provide greater explanation and context. Regarding web sites, he noted the value of using humor and the need to write for a younger, more sophisticated audience.
  • Butch Speer described the Louisiana House experience with purchasing laptops for all the members. From the beginning, members were given as broad an application as possible, including access to e-mail and the Internet. In terms of the impact of laptops on deliberation, Butch said that you've got to look at the culture of your legislative body. The Louisiana House is a hectic, raucous body, so there was no worry about limiting e-mail and Internet access on the floor. As to the issue of who has the wealth to buy computers and gain greater access to legislative activities, Butch thinks that any step to open the process up to the next citizen is a step in the right direction.
  • Professor Finn described a number of cautions and concerns about information technology and its impact on the legislature. The improvements in technology may cause more meetings to be held with videoconferencing, but much is lost when you're not in the room. Technology may increase the power of the executive branch, at the expense of the legislature. The current technology is fragile, often failing on its own or through human error. E-mail and its relative anonymity may result in increased mean-spiritedness in discourse. We can reach more people, but for what purpose? Legislatures are not in a position to compete with Hollywood in terms of production. He stressed the legislatures are very different from business and that they have to concentrate on answering certain key questions:

  • What are our values?
    How does technology serve those values?
    Are we clear about the differences between business and governance?
    How do we level the playing field so that we don't have a digital divide based on class?

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