National Legislative Services and Security Association
Annual Training Conference
September 21-25, 2008 Concord, New Hampshire
Conference Session Descriptions
Conflict Resolution
This presentation is designed to help participants gain an understanding of the nature of conflict, receive feedback on personal styles of handling conflict, practice using different styles when working through a conflict situation, gain knowledge of conflict analysis and management strategies, and generate clear-cut guidelines for confronting conflict.
Supervising Employee Performance
Whether you are a new supervisor or seasoned professional, you can benefit from this training. This practical training provides a step-by-step format for interacting with employees. The participants will gain valuable skills needed for successful day-today supervision and management - including evaluations performance and progressive discipline. By the end of this training participants will be able to list an use three key principles for supervision.
A Piece of Peace
Why is stress so common in today's society? How can we control the affects of stress in our lives? This workshop will help guide you to the doorway of a less stressed life by giving you the knowledge to understand how stress works and the tools to cope with it in a positive way.
Crime Prevention, Intervention and Interdiction In A Capitol Environment
This seminar will change the way we think about "crime" in our Capitols. No longer must we accept the inevitability that crime will happen in our Capitols. By proper use of the disciplines of crime prevention, community policing, natural surveillance, territoriality, way finding and other approaches to the prevention of crime, we will examine the use of the built environment as a tool to reduce criminal opportunity as well as increase the satisfaction that our citizens need when visiting our Capitols. A discussion will be had that brings together architects, engineers, planners, facility managers, security experts, police, staff and other stakeholders who know that the true victory over crime is an open, accessible and safe environment. Timothy McVeigh and Osama Bin Laden must not become the new architects of our Capitols.
Security Related Tour at the New Hampshire Motor Speedway
How do you maintain security for a venue that holds more the 95,000 people? A tour/discussion/training on the following aspects of a large scale event and security issues; recruitment hires and volunteers, screening, Corporate Security, 24 Hour Security, Infield Security and Grandstand/ Reserved RV Security. Our interaction with police and fire will be discussed.
The Virginia State Capitol: Restoring Jefferson's Icon.
When Thomas Jefferson looked to a Roman Classical temple to inspire his design of the Virginia Capitol, he gave substance to the concept of Monumental Classicism. Following a two-year restoration and expansion, the Virginia Capitol re-opened to critical and popular praise on May 1, 2007. James Wootton, Executive Director of the Capitol Square Preservation Council, explores the Capitol's history and the recently completed project that has enabled the Capitol to remain both an icon of civic architecture and Virginia's ongoing seat of government, a role it has played since 1788.
Training Tour Guides for the New Generation of Capitol Tours
Capitol tour guides will learn to expand their tours for varied audiences and offer a variety of unique experiences. They will learn to provide historic tours that offer an inside look of the history of the capitol and legislature as well as tours for the general visitor from outside the state or country. Guides will also learn to customize their tours for different age levels and modify tours for specific groups that are focused on their capitol's artwork or architecture. Tour Guides will also learn how to train new personnel for positions that may have been held for decades by the same person.
Information Integration
This session will focus on the important role that the Department of Homeland Security and state and local fusion centers play in gathering, analyzing, and disseminating terrorism-related information and intelligence between various levels of federal, state, and local government and how state legislative personnel can play a key role in the process.
Tour: Office of Emergency Management
The tour of the new Incident Planning and Operations Center will demonstrate the function of the state Emergency Operations Center during disasters. The center brings together representatives of a variety of state and private sector agencies for a coordinated emergency response. The building houses the state Division of Homeland Security and Emergency Management, the State Fire Marshal's Office, a 911 call center, State Police Communications and the Department of Transportation's Traffic Management Center.
International Protocol
I will be speaking about the Dos and Don'ts of cross cultural interaction and protocol. I will be addressing issues such as introductions, body language, gestures, space, business card exchange, hierarchy, seating arrangements, gender, dress, gift exchange, and so forth. I will also provide culture specific examples and anecdotal information, including interesting stories.
Contacts For More Information
New Hampshire Host Committee Chair: Deborah Nielsen (603) 271-2359
About the Program: Morgan Cullen, NCSL (303) 364-7700
Registration Information: NCSL Meetings Department, (303) 364-7700, ext. 1430
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