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| ! | [Overview] NLPES Training Products Matrix | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21052 | 21052 | Collection of training documents. |
| ! | 2012 NLPES Legislative Summit Agenda | Meetings | 8/6/2012 12:00:00 AM | /default.aspx?tabid=24823 | 24823 | NCSL 2012 Legislative Summit: NLPES Agenda |
| ! | Time Trials: How to Beat the Clock Webinar | Multimedia | 10/25/2011 12:00:00 AM | /default.aspx?tabid=23574 | 23574 | Webinar for Time Trials: How to Beat the Clock |
| ! | Podcast series of NLPES: The Spark! | Multimedia | 7/28/2011 12:00:00 AM | /default.aspx?tabid=17100 | 17100 | The Podcast series of NLPES |
| ! | NLPES News, July 2010 | Newsletters | 7/1/2010 12:00:00 AM | /default.aspx?tabid=21062 | 21062 | NLPES Staff Section Newsletter. |
| ! | NLPES News, Spring 2010 | Newsletters | 4/1/2010 12:00:00 AM | /default.aspx?tabid=20075 | 20075 | NLPES Staff Section Newsletter. |
| | 2013 Professional Development Overview, September 22-25, 2013, Austin, Texas | Meetings | 5/28/2013 12:00:00 AM | /default.aspx?tabid=26286 | 26286 | 2013 NLPES Professional Development Overview, September 22-25, 2013, Austin, Texas |
| | National Legislative Program Evaluation Society NLPES Newsletter April 2013 | Newsletters | 4/1/2013 12:00:00 AM | /default.aspx?tabid=26083 | 26083 | National Legislative Program Evaluation Society NLPES Newsletter April 2013 |
| | National Legislative Program Evaluation Society (NLPES) | Newsletters | 11/14/2012 12:00:00 AM | /default.aspx?tabid=15723 | 15723 | NLPES current and archived newsletters |
| | November 2012 National Legislative Program Evaluation Society Newsletter | Newsletters | 11/1/2012 12:00:00 AM | /default.aspx?tabid=25491 | 25491 | November 2012 National Legislative Program Evaluation Society Newsletter |
| | 2012-2013 NLPES Executive Committee | Other Publications and Databases | 10/24/2012 12:00:00 AM | /default.aspx?tabid=15712 | 15712 | 2012-2013 NLPES Executive Committee Membership |
| | [Fieldwork] Basic Survey Techniques | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=19508 | 19508 | Getting good survey data starts with survey development. This PowerPoint discusses determining your survey goals and objectives, sample selection, methodology, survey layout, and question and response sets. |
| | [Management] Strategic Planning for Legislative Oversight Offices (PPT) | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21233 | 21233 | Narrated powerpoint. |
| | [Management] Wikipedia for Your Office (PPT) | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21234 | 21234 | Narrated Power Point |
| | [Management] Twitter Your Office Products (PPT) | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21273 | 21273 | Narrated PowerPoint |
| | [Fieldwork] Reviewing State Agency Contracts (PPT) | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21274 | 21274 | PowerPoint presentation. |
| | [Fieldwork] Finding Savings | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18460 | 18460 | Identifying opportunities for cost savings and cost avoidance are always important, but particularly so in times of budget shortfalls. This PowerPoint offers concrete suggestions on there to look to find savings or additional revenues. |
| | [Fieldwork] Interviews | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18461 | 18461 | Interviewing is a critical part audit and evaluation work. Conducting good interviews takes time and practice. This PowerPoint provides information on basic interviewing skills. |
| | [Fieldwork] Quantitative Methods | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18462 | 18462 | Hard numbers can provide compelling evidence. This PowerPoint provides an overview of four quantitative methods: central tendency, regression, survival analysis, and path analysis. |
| | [Fieldwork] Samples | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18464 | 18464 | Properly executed samples allow us to collect less information but reach reliable conclusions. This PowerPoint provides an overview of types of samples, explains when each is appropriate, and discusses how to determine sample size. |
| | [Writing/Publication] Report Writing | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18467 | 18467 | Every report’s usefulness hinges on its ability to communicate effectively. This PowerPoint discusses keys to crisp writing, including tips at the sentence, paragraph, and overall structure levels, as well as how to provide a good final polish. |
| | [Management] Legislative Code of Conduct | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18468 | 18468 | Legislative staff must make sometimes difficult judgments to guide their service to their state legislatures. This PowerPoint provides basic concepts to help staff develop a sense of responsibility for their actions. |
| | [Management] Managing Millennials | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18469 | 18469 | Integrating new employees is an important part of maintaining an effective staff. This pod cast offers insights into the working style of millennials, as well as other generations of employees, with the objective of helping managers understand employee needs and preferences. |
| | [Management] Workplace Mentoring | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18472 | 18472 | Mentors can help new staff understand your work environment and expectations. This narrated PowerPoint addresses three questions: what is mentoring, what are the different types of mentors, and how can mentors be successful? |
| | [Management] Succession Planning | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18473 | 18473 | Most legislative program evaluation and audit offices face a future in which senior staff will be retiring. This narrated PowerPoint outlines basic concepts for the transfer of knowledge and responsibilities from senior to newer staff. |
| | [Fieldwork] Critical Thinking | Reports | 10/10/2012 12:00:00 AM | /default.aspx?tabid=18563 | 18563 | For the most part, the work of legislative program evaluators and auditors involves solving problems. In order to identify problems, evaluators and auditors must be able to think critically and have good problem-solving skills. This PowerPoint describes the *critical thinking* concept and provides classroom exercises for applying the concept. *** TRAINER: Designed as a 50 minute class with instructor notes and group exercises. [PowerPoint--51 slides] |
| | [Writing/Publication] Rapid Response Assistance | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=19201 | 19201 | More evaluations offices are being asked to provide information quickly to meet Legislative research needs. This narrated PowerPoint describes how to quickly organize and execute rapid response assistance requested by the legislature. |
| | Webinar: The Power of Pivot Tables: Number Crunching Made Easy | Multimedia | 10/10/2012 12:00:00 AM | /default.aspx?tabid=21532 | 21532 | Learn to use Excel pivot tables to do frequency counts, cross-tabulate data, calculate subtotals and averages by grouping categories, plus much more. |
| | NLPES 2012 Professional Development Seminar | Meetings | 10/1/2012 12:00:00 AM | /default.aspx?tabid=24949 | 24949 | National Legislative Program Evaluation Society 2012 Professional Development Seminar |
| | NLPES Executive Committee Meeting Minutes September 30, 2012 | Minutes | 9/30/2012 12:00:00 AM | /default.aspx?tabid=26173 | 26173 | National Legislative Program Evaluation Society (NLPES) Executive Committee Meeting Minutes September 30, 2012 |
| | Fall 2012 National Program Evaluation Society PDS Oct. 1-3 | Meetings | 8/27/2012 12:00:00 AM | /default.aspx?tabid=25207 | 25207 | Fall 2012 National Program Evaluation Society PDS October 1-3, 2012 - Atlanta, Georgia |
| | NLPES Executive Committee Minutes August 7, 2012 | Minutes | 8/7/2012 12:00:00 AM | /default.aspx?tabid=26171 | 26171 | National Legislative Program Evaluation Society (NLPES) Executive Committee Minutes August 7, 2012 |
| | National Legislative Program Evaluation Society Newsletter July 2012 | Newsletters | 7/23/2012 12:00:00 AM | /default.aspx?tabid=25031 | 25031 | National Legislative Program Evaluation Society Newsletter July 2012 |
| | National Legislative Program Evaluation Society 2012 Impact Award Winners | Awards | 7/6/2012 12:00:00 AM | /default.aspx?tabid=25058 | 25058 | National Legislative Program Evaluation Society 2012 Impact Award Winners |
| | NLPES Executive Committee Minutes May, 10, 2012 | Minutes | 5/19/2012 12:00:00 AM | /default.aspx?tabid=26165 | 26165 | National Program Evaluation Society (NLPES) Executive Committee Minutes May 19, 2012 |
| | [Writing/Publication] Report Writing (Stenersen Webinar) | Multimedia | 1/10/2012 12:00:00 AM | /default.aspx?tabid=21306 | 21306 | Webinar (90 minutes) |
| | [Writing/Publication] Effective Presentations (Turcotte Webinar) | Multimedia | 1/10/2012 12:00:00 AM | /default.aspx?tabid=21365 | 21365 | 90-minute webinar on effective presentations. |
| | 2011 Impact Award Winners | Awards | 12/31/2011 12:00:00 AM | /default.aspx?tabid=24282 | 24282 | 2011 Impact Award Winners listing |
| | NLPES: NLPES Executive Committee Meeting Minutes | Minutes | 10/20/2011 12:00:00 AM | /default.aspx?tabid=15717 | 15717 | NLPES Executive committee minutes |
| | [Fall PDS] NLPES Fall 2011 Professional Development Seminar Agenda and Presentations | Meetings | 9/21/2011 12:00:00 AM | /default.aspx?tabid=23898 | 23898 | NLPES Fall 2011 Professional Development Seminar Agenda and Presentations, September 19-21; Denver, Colorado |
| | NLPES Executive Committee Meeting Minutes September 18, 2011 | Minutes | 9/18/2011 12:00:00 AM | /default.aspx?tabid=15697 | 15697 | NLPES Committee Minutes September 18, 2011 |
| | NLPES Executive Committee Meeting Minutes, August 4, 2011 | Minutes | 8/4/2011 12:00:00 AM | /default.aspx?tabid=23742 | 23742 | NLPES Executive Committee Meeting Minutes, August 4, 2011 |
| | NLPES Newsletter - July 2011 | Newsletters | 7/11/2011 12:00:00 AM | /default.aspx?tabid=22906 | 22906 | NLPES Newsletter, July 2011 - page 1 |
| | NLPES Newsletter July 2011 - page 2 | Newsletters | 7/11/2011 12:00:00 AM | /default.aspx?tabid=22907 | 22907 | NLPES newsletter July 2011 - page 2 |
| | NLPES Professional Development Seminar 2011 | Meetings | 7/6/2011 12:00:00 AM | /default.aspx?tabid=23219 | 23219 | NLPES Professional Development Seminar 2011 |
| | NLPES Executive Committee Meeting Minutes, May 23, 2011 | Minutes | 5/23/2011 12:00:00 AM | /default.aspx?tabid=23368 | 23368 | NLPES Executive Committee Meeting Minutes, May 23, 2011 |
| | 2011 NPLES Executive Committee Election - Nomination Statements | Other Publications and Databases | 3/22/2011 12:00:00 AM | /default.aspx?tabid=22425 | 22425 | 2011 NPLES Executive Committee Election - Nomination Statements |
| | NLPES News, January 2011 | Newsletters | 1/7/2011 12:00:00 AM | /default.aspx?tabid=22009 | 22009 | NLPES Staff Section Newsletter. |
| | NLPES News, January 2011-Page 2 | Newsletters | 1/7/2011 12:00:00 AM | /default.aspx?tabid=22010 | 22010 | NLPES Staff Section Newsletter. |
| | [Management] Narrated PowerPoints | Multimedia | 9/28/2010 12:00:00 AM | /default.aspx?tabid=21368 | 21368 | How to produce narrated PowerPoing presentations. |
| | [Summit 2010] Maximizing Public Investments in Tight Budget Times | Multimedia | 7/20/2010 12:00:00 AM | /default.aspx?tabid=20866 | 20866 | Evaluation capacity within the legislature is critical to help legislators make informed budget choices. Hear about how an evaluation by the Florida Legislature saved the state $51.2 million over four years in juvenile corrections costs, and how a budget committee in the Connecticut General Assembly uses a results model to improve services for young children. |
| | Survey: Ensuring the Public Trust | Reports | 7/2/2010 12:00:00 AM | /default.aspx?tabid=20720 | 20720 | Survey by the Mississippi Joint Legislative PEER Committee |
| | NLPES Professional Development Seminar 2010 | Meetings | 4/28/2010 12:00:00 AM | /default.aspx?tabid=20238 | 20238 | NLPES Professional Development Seminar 2010 |
| | 2010 - 2013 NLPES Executive Committee Elections | Other Publications and Databases | 3/15/2010 12:00:00 AM | /default.aspx?tabid=20002 | 20002 | 2010 - 2013 NLPES Executive Committee Elections. Statements of the Candidates |
| | 2009 Governmental Professional Development Conference Session | Multimedia | 2/25/2010 12:00:00 AM | /default.aspx?tabid=19791 | 19791 | Recovery Act and Reporting Requirements |
| | [Fieldwork] 2009 Governmental Professional Development Conference Sessions | Multimedia | 10/14/2009 12:00:00 AM | /default.aspx?tabid=19394 | 19394 | Three sessions from 2009 Governmental Professional Development Conference. |
| | [Summit 2009] An Eye on the Executive Branch | Multimedia | 8/7/2009 12:00:00 AM | /default.aspx?tabid=18161 | 18161 | Learn about the most effective programs to ensure the executive branch is following the legislature's intent. Hear about recently revised or newly created rules review, program evaluation, performance-based budgeting and other oversight programs. |
| | NLPES Question of the Month | Other Publications and Databases | 6/9/2009 12:00:00 AM | /default.aspx?tabid=17631 | 17631 | NLPES discussion questions. Post your response. |
| | WORKPAPER CONFIDENTIALITY | Other Publications and Databases | 5/11/2009 12:00:00 AM | /default.aspx?tabid=17341 | 17341 | How do you ensure that sensitive information collected for your evaluations is not exposed to public view? (Does state law allow you to keep certain work papers confidential? Do you redact documents that you think should not be available for public review? How do you determine which work papers will not be public?) |
| | Past Questions of the Month | Other Publications and Databases | 4/29/2009 12:00:00 AM | /default.aspx?tabid=17132 | 17132 | Past Questions of the month |
| | REPORT RELEASE PRACTICES | Other Publications and Databases | 4/29/2009 12:00:00 AM | /default.aspx?tabid=17133 | 17133 | Question of the month 2006. REPORT RELEASE PRACTICES. |
| | Past Question of the month: RECENT STAFFING TRENDS | Other Publications and Databases | 4/29/2009 12:00:00 AM | /default.aspx?tabid=17134 | 17134 | Past Question of the month: RECENT STAFFING TRENDS June-August 2006 |
| | Past Question on the month: INTEREST IN WEBCAST TRAINING | Other Publications and Databases | 4/29/2009 12:00:00 AM | /default.aspx?tabid=17136 | 17136 | INTEREST IN WEBCAST TRAINING |
| | NLPES Host State Guidelines | Other Publications and Databases | 4/29/2009 12:00:00 AM | /default.aspx?tabid=17140 | 17140 | Host State Guidelines for Planning an NLPES Fall Training Conference |
| | NLPES History: Current and Past Chairs | Other Publications and Databases | 2/11/2009 12:00:00 AM | /default.aspx?tabid=15714 | 15714 | Current and Past Chairs of NLPES. |
| | 2008 NLPES Impact Award Winners | Awards | 9/1/2008 12:00:00 AM | /default.aspx?tabid=18262 | 18262 | awards |
| | 2007 Impact Award Winners | Other Publications and Databases | 2/27/2008 12:00:00 AM | /default.aspx?tabid=18263 | 18263 | 2007 impact award winners |
| | [Fieldwork] Survey Research | Multimedia | 7/1/2007 12:00:00 AM | /default.aspx?tabid=18465 | 18465 | Developing a good survey is harder than it looks. This PowerPoint explains what is survey is, when to use a survey, how to write questions, how to format the questionnaire, and how to administer the survey and assess the response rate. |
| | 2006 Impact Award Winners | Awards | 7/21/2006 12:00:00 AM | /default.aspx?tabid=18264 | 18264 | 2006 Impact Award Winners |
| | FOLLOW-UP ON PAST REPORTS - Jan-Feb 2006 | Other Publications and Databases | 1/11/2006 12:00:00 AM | /default.aspx?tabid=17331 | 17331 | Past questions Jan Feb 2006 |
| | 2005 Impact Award Winners | Awards | 11/15/2005 12:00:00 AM | /default.aspx?tabid=18265 | 18265 | 2005 Impact Award Winners |
| | QUALITY CONTROL PROCEDURES | Other Publications and Databases | 11/11/2005 12:00:00 AM | /default.aspx?tabid=17332 | 17332 | QUALITY CONTROL PROCEDURES. Past NLPES questions of the month |
| | EVALUATING CONTRACTING PRACTICES | Other Publications and Databases | 7/11/2005 12:00:00 AM | /default.aspx?tabid=17333 | 17333 | EVALUATING CONTRACTING PRACTICES |
| | CHALLENGES TO DATA ACCESS | Other Publications and Databases | 4/11/2005 12:00:00 AM | /default.aspx?tabid=17335 | 17335 | NLPES Past question of the month April-June 2005 |
| | INTERVIEW QUESTIONS FOR JOB APPLICANTS | Other Publications and Databases | 1/11/2005 12:00:00 AM | /default.aspx?tabid=17336 | 17336 | INTERVIEW QUESTIONS FOR JOB APPLICANTS. past NLPES question Jan-Mar 2005 |
| | DEALING WITH THE PRESS | Other Publications and Databases | 10/11/2004 12:00:00 AM | /default.aspx?tabid=17338 | 17338 | NLPES Past question of the month Oct 2004.What suggestions do you have for dealing with the press? (What bad experiences have you had, and what lessons have you learned? Do you have suggestions for ensuring that the press accurately conveys the messages in your reports?) |
| | 2000 Impact Award Winners | Awards | 8/4/2004 12:00:00 AM | /default.aspx?tabid=18268 | 18268 | 2000 Impact Award Winners |
| | ONLINE SURVEYS | Other Publications and Databases | 7/11/2004 12:00:00 AM | /default.aspx?tabid=17339 | 17339 | What’s been your experience with online surveys? (Have you conducted surveys online? If so, what lessons have you learned? If not, why haven’t you done so, and would you consider doing online surveys? Do you have any observations about the components of a well-designed online survey? |
| | REVIEWING AUDITEES' E-MAILS OR HARD DRIVES | Other Publications and Databases | 2/11/2004 12:00:00 AM | /default.aspx?tabid=17344 | 17344 | Do you have tips for accessing auditees' e-mails or hard drives, in cases where review of this information is necessary? |
| | FINANCIAL AUDITORS IN EVALUATION PROCESS | Other Publications and Databases | 11/11/2003 12:00:00 AM | /default.aspx?tabid=17345 | 17345 | How, if at all, does your program evaluation staff use the expertise of financial auditors during the evaluation process? |
| | MINORITY RECRUITMENT | Other Publications and Databases | 8/11/2003 12:00:00 AM | /default.aspx?tabid=17347 | 17347 | Do you have any suggestions for ways that nlpes offices could improve the recruitment of minorities for program evaluation positions? |
| | WRITING EXERCISES FOR JOB APPLICANTS | Other Publications and Databases | 8/11/2003 12:00:00 AM | /default.aspx?tabid=17349 | 17349 | What's your opinion about requiring job applicants to complete a writing exam or writing exercise? |
| | IMPACT OF STATE BUDGET CUTS | Other Publications and Databases | 5/11/2003 12:00:00 AM | /default.aspx?tabid=17350 | 17350 | Have state budget problems had a direct effect on your office or day-to-day work this year-and what specific impacts do you anticipate in coming months? |
| | POLICIES FOR DISTRIBUTING HARD COPIES OF REPORTS | Other Publications and Databases | 3/11/2003 12:00:00 AM | /default.aspx?tabid=17351 | 17351 | What are your office's policies for distributing hard-copy versions of your reports? |
| | AGENCY WEB SITES | Other Publications and Databases | 1/11/2003 12:00:00 AM | /default.aspx?tabid=17352 | 17352 | How has your agency's web site improved your work and your ability to serve the public? |
| | TAPE RECORDING AUDIT-RELATED INTERVIEWS | Other Publications and Databases | 8/11/2002 12:00:00 AM | /default.aspx?tabid=17354 | 17354 | Do you ever tape record interviews during your program evaluations/audits--and, if so, in what circumstances? |
| | 2002 Impact Award Winners | Awards | 7/30/2002 12:00:00 AM | /default.aspx?tabid=18266 | 18266 | 2002 Impact Award Winners |
| | DESKTOP PUBLISHING SOFTWARE | Other Publications and Databases | 6/11/2002 12:00:00 AM | /default.aspx?tabid=17355 | 17355 | Based on your agency's experience, what are the pros and Cons of various desktop publishing programs (such as Microsoft Publisher, Adobe Pagemaker, Ventura, etc.)? |
| | COST SAVINGS REPORTS | Other Publications and Databases | 5/11/2002 12:00:00 AM | /default.aspx?tabid=17356 | 17356 | How, if at all, does your office report estimates of cost savings that have resulted from your recommendations? |
| | IMPROVING RELATIONSHIPS WITH AGENCIES EVALUATED | Other Publications and Databases | 3/11/2002 12:00:00 AM | /default.aspx?tabid=17357 | 17357 | What steps does your office take to improve working relationships with the agencies you're evaluating? |
| | REPORT FORMAT | Other Publications and Databases | 1/11/2002 12:00:00 AM | /default.aspx?tabid=17358 | 17358 | What do your office's written reports look like, and what are you trying to accomplish with your format(s)? |
| | INTERN USE | Other Publications and Databases | 11/11/2001 12:00:00 AM | /default.aspx?tabid=17359 | 17359 | Does your office have internships--and, if so, how have you incorporated interns into your evaluation and performance audit work? |
| | 2001 Impact Award Winners | Awards | 9/11/2001 12:00:00 AM | /default.aspx?tabid=18267 | 18267 | 2001 Impact Award Winners |
| | FLEXIBLE WORK OPTIONS | Other Publications and Databases | 7/11/2001 12:00:00 AM | /default.aspx?tabid=17363 | 17363 | What flexible work schedule options does your office offer, and how important have they been in helping you attract and retain employees? |
| | INTERNET RESEARCH TOOLS | Other Publications and Databases | 5/11/2001 12:00:00 AM | /default.aspx?tabid=17364 | 17364 | What tools or resources for program evaluation research have you found on the Internet that might be useful to colleagues in other states? |
| | HIRING PRACTICES | Other Publications and Databases | 4/11/2001 12:00:00 AM | /default.aspx?tabid=17365 | 17365 | What approaches has your office used to screen and hire the best candidates for employment as evaluators? |
| | EVALUATIONS OF THE JUDICIAL BRANCH | Other Publications and Databases | 2/11/2001 12:00:00 AM | /default.aspx?tabid=17366 | 17366 | What role, if any, has your office had in evaluating services provided by your state's judicial branch of government, and are there legal or other impediments to doing such studies in your state? |
| | TIMELY COMPLETION OF PROJECTS | Other Publications and Databases | 1/11/2001 12:00:00 AM | /default.aspx?tabid=17367 | 17367 | What steps does your office take to ensure that projects finish on time? |
| | TRAITS OF AN OUTSTANDING PROGRAM EVALUATOR | Other Publications and Databases | 9/11/2000 12:00:00 AM | /default.aspx?tabid=17369 | 17369 | Beyond the skills acquired through formal education, what are the most important traits of an outstanding program evaluator (or performance auditor)? |
| | 1999 Impact Award Winners | Awards | 8/7/2000 12:00:00 AM | /default.aspx?tabid=18269 | 18269 | 1999 Impact Award Winners |
| | 1998 Impact Award Winners | Awards | 7/7/2000 12:00:00 AM | /default.aspx?tabid=18270 | 18270 | 1998 Impact Award Winners |
| | WAYS TO IMPROVE SURVEY RESPONSE RATES | Other Publications and Databases | 6/11/2000 12:00:00 AM | /default.aspx?tabid=17373 | 17373 | What approaches has your office used to try to increase response rates for surveys--and do you have any benchmarks for minimally-acceptable survey response rates? |
| | WAYS TO IMPROVE TEAMWORK AND COLLEGIALITY | Other Publications and Databases | 5/11/2000 12:00:00 AM | /default.aspx?tabid=17374 | 17374 | What interesting approach (or approaches) has your office used to improve teamwork and collegiality among staff? |
| | WEBPAGE IMPACT ON REPORT WRITING, DISTRIBUTION | Other Publications and Databases | 5/11/2000 12:00:00 AM | /default.aspx?tabid=17371 | 17371 | How, if at all, has the development of your agency's web page changed the way that you write reports, distribute reports, or present information to your audience? |