whats up with the work world

What's Up with the Work World? Dealing with Difficult Coworkers and Constituents

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NCSL Webinars allow attendees to participate in meetings taking place around the world from the comfort of their desk. They are collaborative, interactive and easy to use.

Most webinars will be recorded for those who are unable to attend the live meeting.

Dealing with generational differences and personalities, understanding changing expectations from boss to boss, and learning how to deal with stressful situations can be overwhelming. Learn how to deal with difficult people in the workplace with professionalism and respect. A motivational trainer and communications / conflict specialist will guide participants through many common, but irritating situations, offering useful insight to young professionals from all kinds of offices.

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PowerPoint Presentation


  • Gene Rose,  executive vice president of Marmillion + Company, 


  • Bruce Feustel, senior fellow, NCSL Legislative Management Program
  • Lore Christopher, HR professional, Oregon Legislative Branch


System Requirements

PC-based attendees required: Windows® 8, 7, Vista, XP or 2003 Server
Mac®-based attendees required: Mac OS® X 10.6 or newer
Mobile attendees required: iPhone®, iPad®, Android™ phone or Android tablet

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